Patient Concierge & Medical Office Coordinator

CareAbout; United States; On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Health Savings Account

PTO and Holiday pay

Life insurance (company paid)

Voluntary short/long-term disability

Additional life insurance

Accident and Critical Illness Coverage

401K with employer contributions

Job summary

Medical Specialists of the Palm Beaches, Inc. is seeking a detail-oriented Medical Receptionist to join our team in Florida. You will greet patients, verify insurance and demographics, manage referrals, and support the front desk with scheduling and charting.

The role emphasizes patient service, accuracy, and smooth office operations. The position requires 1–2 years of medical office experience, familiarity with CPT/ICD-10 and Athena software is a plus, and strong communication skills.

Qualifications

• High school diploma or equivalent is required.
• 1–2 years of experience in a medical office or healthcare setting preferred.
• Familiarity with medical terminology and billing; computer systems knowledge preferred.
• Billing and coding education or certifications are a plus.

Responsibilities

• Greet patients upon arrival and assist with sign-in.
• Verify and update patient insurance and demographic information.
• Ensure correct referrals for HMO patients.
• Direct new patients to complete paperwork and file charts.
• Answer calls, schedule appointments, and route calls to staff.
• Update sign-in sheet and patient charts for the Medical Assistant.
• Enter and update patient demographic data in the system.
• File demographic information for daily mailing to the charge poster.
• Pull patient charts for incoming faxes and handle them properly.
• Perform additional administrative duties to support office operations.

Skills

Organizational skills

Verbal communication

Written communication

Discretion

Education

High school diploma

Tools

Athena software

Job description

Medical Specialists of the Palm Beaches, Inc. is seeking a detail-oriented Medical Receptionist to join our team in Florida. You will greet patients, verify insurance and demographics, manage referrals, and support the front desk with scheduling and charting.

The role emphasizes patient service, accuracy, and smooth office operations. The position requires 1–2 years of medical office experience, familiarity with CPT/ICD-10 and Athena software is a plus, and strong communication skills.