Patient-Focused Hospital Security Officer (Per Diem)

Hospital for Special Surgery

Paramus (NJ)

On-site

USD 38,000 - 53,000

Part time

14 days+

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Benefits offered by this job

Per Diem

Job summary

Hospital for Special Surgery in Paramus, NJ is seeking a part-time Security Officer for an on-site role with weekend coverage. The position emphasizes professional interaction with patients and staff, proactive security presence, and prompt response to emergencies across the campus.

Responsibilities include patrolling, reporting incidents, assisting with mobility and wayfinding, and maintaining safety in public areas.

Qualifications

Greet patients, visitors and staff with professionalism and empathy.
Provide directions, escort assistance and general information to support a positive hospital experience.
Assist patients and families with mobility needs and wayfinding throughout the facility.
Maintain a visible, approachable presence in public areas to proactively assist guests.
De-escalate emotionally charged situations using tact and service-oriented communication.
Monitor entrances and restricted zones to ensure compliance with access policies.
Conduct routine patrols and document incidents clearly in security reports.
Respond promptly to emergencies and coordinate with clinical and operational teams.

Responsibilities

Greet patients, visitors and staff with a customer-first attitude.
Provide directions, escort assistance and general information throughout the campus.
Assist with mobility needs and wayfinding; maintain a visible security presence.
De-escalate tense situations and ensure safety with professional communication.
Document incidents clearly in security logs and coordinate with local services as needed.