Patient-Focused Healthcare Administrative Assistant

Mi Familia & Summit Home Health and Hospice; San Antonio (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Paid holidays

Healthcare benefits

Retirement plan

Professional development

Training and onboarding

Collaborative work environment

Career development

Meaningful work

Job summary

Mi Familia & Summit Home Health and Hospice is seeking a dependable Healthcare Administrative Assistant to support daily administrative operations in a healthcare environment. The role will maintain records, coordinate information, and ensure routine office and patient-support tasks are handled efficiently.

The ideal candidate possesses strong attention to detail, excellent communication skills, and the ability to manage multiple priorities while handling confidential information in a

Qualifications

• High school diploma or equivalent.
• Previous experience in healthcare administration, medical office administration, customer service, or a related administrative role is preferred.
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Strong attention to detail and accuracy.
• Proficiency with standard office software, email, and computer-based administrative systems.
• Ability to learn and effectively use electronic health records and other healthcare-related systems.
• Ability to manage multiple priorities while meeting deadlines.
• Professional and courteous approach when interacting with patients, families, and colleagues.
• Ability to maintain confidentiality and exercise appropriate judgment when handling sensitive information.

Responsibilities

• Provide day-to-day administrative and clerical support to healthcare and administrative teams.
• Maintain accurate and organized electronic and physical records.
• Assist with patient-related documentation, forms, and other administrative records.
• Support scheduling and coordination of appointments, meetings, and other activities.
• Respond professionally to routine telephone calls, emails, and inquiries.
• Communicate courteously with patients, families, and staff.
• Assist with patient intake and referral coordination as needed.
• Enter and maintain information in company systems and databases.
• Review documents for completeness and follow up on outstanding information.
• Prepare routine correspondence, reports, spreadsheets, and other materials.
• Organize and maintain office files and documentation.
• Support information flow between administrative and operational departments.
• Handle confidential information per privacy procedures.
• Assist with general office activities and other administrative tasks.

Skills

Communication

Organization

Attention to detail

Time management

Confidentiality

Teamwork

Adaptability

Patient-focused service

Education

High school diploma or equivalent

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

Mi Familia & Summit Home Health and Hospice is seeking a dependable Healthcare Administrative Assistant to support daily administrative operations in a healthcare environment. The role will maintain records, coordinate information, and ensure routine office and patient-support tasks are handled efficiently.

The ideal candidate possesses strong attention to detail, excellent communication skills, and the ability to manage multiple priorities while handling confidential information in a