Healthcare Admin & Patient Services Assistant

Mi Familia & Summit Home Health and Hospice; Tallahassee (FL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Competitive Compensation

Paid Time Off

Paid Holidays

Healthcare Benefits

Retirement Benefits

Professional Development

Training and Onboarding

Collaborative Work Environment

Career Development

Meaningful Work

Job summary

Mi Familia & Summit Home Health and Hospice is seeking a dependable Healthcare Administrative Assistant to support daily administrative operations in a healthcare setting. You will maintain records, coordinate information, and ensure routine activities run smoothly while protecting patient privacy.

The ideal candidate will be detail-oriented, with strong communication skills and the ability to manage multiple tasks.

Qualifications

• High school diploma or equivalent required.
• Previous experience in healthcare administration, medical office administration, customer service, or related administrative role preferred.
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Strong attention to detail and accuracy.
• Proficiency with standard office software and computer-based administrative systems.
• Ability to learn electronic health records and healthcare-related systems.
• Ability to manage multiple priorities and meet deadlines.
• Professional and courteous approach when interacting with patients, families, and colleagues.
• Ability to maintain confidentiality and exercise good judgment.

Responsibilities

• Provide day-to-day administrative and clerical support to healthcare and administrative teams.
• Maintain accurate and organized records in accordance with procedures.
• Assist with patient-related documentation, forms, correspondence, and other administrative records.
• Support scheduling and coordination of appointments, meetings, and activities.
• Respond to routine phone calls, emails, and inquiries professionally.
• Communicate with patients, families, healthcare professionals, referral sources, and internal staff.
• Assist with patient intake and referral coordination when needed.
• Enter and maintain information in company systems and databases.
• Review documents for completeness and follow up on outstanding information.
• Prepare routine correspondence, reports, spreadsheets, and other materials.
• Organize and maintain office files and documentation.
• Facilitate information flow between administrative and operational departments.
• Handle confidential information responsibly and follow privacy procedures.
• Support general office activities and other administrative assignments.
• Contribute to a professional, respectful, and patient-focused environment.

Skills

Excellent communication

Organization

Attention to detail

Confidential handling

Microsoft Office

Customer service

Learning EHR systems

Multitasking

Education

High school diploma or equivalent

Healthcare administration certificate (preferred)

Tools

EHR systems

Job description

Mi Familia & Summit Home Health and Hospice is seeking a dependable Healthcare Administrative Assistant to support daily administrative operations in a healthcare setting. You will maintain records, coordinate information, and ensure routine activities run smoothly while protecting patient privacy.

The ideal candidate will be detail-oriented, with strong communication skills and the ability to manage multiple tasks.