Patient-Focused Front Office Associate - Oncology

Oncology Institute, Inc.; Salem (OR); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Starling Oncology is seeking a Front Office Associate to join our team and support patient access to care across multiple clinics. You will greet patients, collect payments, and gather health history, while coordinating appointments and calls to keep the patient experience efficient and compassionate.

Our front office staff ensure confidentiality, participate in staff meetings, and help maintain the highest standards of customer service in a fast-paced healthcare environment.

Qualifications

• High school diploma or G.E.D. required.
• Bilingual in Spanish and English preferred.
• Medical receptionist: 1 year (Preferred).

Responsibilities

• Greet and check-in patients, collect co-pays and payments.
• Interview patients for health history and current medications.
• Schedule appointments and answer incoming phone calls.
• Promote Starling Oncology's culture of exceptional customer service.
• Maintain confidentiality and security of all information.
• Other duties as assigned.

Skills

Bilingual in Spanish and English

Education

High school diploma or G.E.D.

Job description

Starling Oncology is seeking a Front Office Associate to join our team and support patient access to care across multiple clinics. You will greet patients, collect payments, and gather health history, while coordinating appointments and calls to keep the patient experience efficient and compassionate.

Our front office staff ensure confidentiality, participate in staff meetings, and help maintain the highest standards of customer service in a fast-paced healthcare environment.