Bilingual Front Office Associate - Outpatient Oncology

Oncology Institute, Inc.; Upland, Northern (CA, KY); Hybrid; USD 32,000 - 36,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Starling Oncology is seeking a Front Office Associate Outpatient Oncology who is bilingual in Spanish and English to support patient intake, scheduling, and financial transactions across clinic locations in California. A patient-focused, compassionate team member will help ensure high-quality care and smooth operations in a fast-paced oncology setting.

The role involves greeting patients, collecting co-pays, interviewing for health history, coordinating appointments, and maintaining

Qualifications

• High school diploma or GED required.
• Bilingual in Spanish and English preferred.

Responsibilities

• Greet and check-in patients, collect co-pays and payments.
• Interview patients to collect health history and current medications.
• Schedule appointments and answer incoming calls.
• Participate in mandatory staff meetings as needed.
• Promote Starling Oncology's standards for customer service.
• Maintain confidentiality of all patient and organizational information.
• Perform other duties as assigned.

Skills

Bilingual (Spanish/English)

Education

High school diploma or GED

Job description

Starling Oncology is seeking a Front Office Associate Outpatient Oncology who is bilingual in Spanish and English to support patient intake, scheduling, and financial transactions across clinic locations in California. A patient-focused, compassionate team member will help ensure high-quality care and smooth operations in a fast-paced oncology setting.

The role involves greeting patients, collecting co-pays, interviewing for health history, coordinating appointments, and maintaining