Receptionist

Pennant Services; Abilene (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

The Pennant Group, Inc. is seeking a Receptionist to warmly welcome visitors, answer calls, and maintain a clean, organized reception area.

You will handle messages, assist with mail duties, and support staff with basic administrative tasks in a patient-, resident-, and family-focused environment. Ideal candidates will read, write, and speak English fluently, operate common office equipment, and adapt to new software.

Qualifications

• Must read, write, speak, and understand English.
• Must be capable of operating computer, copier, postage meter, fax machine, intercom and telephones system.
• Must be capable and comfortable learning and using new computer operating systems, word processing, spreadsheets and e-mail.
• Preferred: High School diploma or GED.

Responsibilities

• Welcomes visitors and answers incoming calls in a warm, pleasant, and professional manner.
• Maintains a clean and neat reception area and assists with assigned tasks.
• Greets visitors and directs them to the appropriate area or personnel and answers routine questions.
• Operates paging/telephone system and answers calls, internally and externally, in a courteous manner.
• Takes detailed messages and relays them promptly to the intended recipient.
• Keeps reception areas clean, neat, and inviting.
• Prepares outgoing mail and sorts/distributes incoming mail to departments.

Skills

English language

Customer service

Professional communication

Education

High School diploma or GED

Tools

Computer

Copier

Postage meter

Fax machine

Intercom & telephones

Job description

We are currently seeking a Receptionist to join our team of dedicated professionals who want to make a difference in the lives of our patients, residents, their families and our community. We are guided by our CAPLICO Core Values:

Celebration

Accountability

Passion for Learning

Love One Another

Intelligent Risk Taking

Customer Second (Employee First!)

Ownership

About the Opportunity

Welcomes visitors and answers incoming calls in a warm, pleasant, and professional manner. Maintains a clean and neat reception area, handles specific services and tasks as assigned and seeks administrative support as needed.

Critical Success Factors

• Provides a welcoming environment for residents, staff, and all visitors.
• Maintains up-to-date knowledge of the services provided.
• Greets visitors courteously and directs them to theappropriate areaor personnel and answers routine questions.
• Operates paging/telephone system asrequired. Answers incoming calls, both internally and externally, in a warm, pleasant, and professional manner.
• Takesdetailed messages whenappropriateand ensures that messages are relayed promptly to the intended person.
• Ensuresthat the reception areas are clean, neat, and inviting.
• Prepares outgoing mail for pickup. Sorts and distributes incoming mail for distribution to departments.

Preferred Qualifications

• Must be able to read, write, speak, and understand the English language.
• Must be capable of operatingcomputer,copier,postagemeter, faxmachine,intercomand telephonesystem.
• Must be capable and comfortable learning and using new computer operating systems, word processing,spreadsheetsand e- mail.
• Preferred- High School diploma or GED.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.