Guest Experience Front Desk Specialist

Pennant Services; Abilene (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

The Pennant Group, Inc. is seeking a Receptionist to warmly welcome visitors, answer calls, and maintain a clean, organized reception area.

You will handle messages, assist with mail duties, and support staff with basic administrative tasks in a patient-, resident-, and family-focused environment. Ideal candidates will read, write, and speak English fluently, operate common office equipment, and adapt to new software.

Qualifications

• Must read, write, speak, and understand English.
• Must be capable of operating computer, copier, postage meter, fax machine, intercom and telephones system.
• Must be capable and comfortable learning and using new computer operating systems, word processing, spreadsheets and e-mail.
• Preferred: High School diploma or GED.

Responsibilities

• Welcomes visitors and answers incoming calls in a warm, pleasant, and professional manner.
• Maintains a clean and neat reception area and assists with assigned tasks.
• Greets visitors and directs them to the appropriate area or personnel and answers routine questions.
• Operates paging/telephone system and answers calls, internally and externally, in a courteous manner.
• Takes detailed messages and relays them promptly to the intended recipient.
• Keeps reception areas clean, neat, and inviting.
• Prepares outgoing mail and sorts/distributes incoming mail to departments.

Skills

English language

Customer service

Professional communication

Education

High School diploma or GED

Tools

Computer

Copier

Postage meter

Fax machine

Intercom & telephones

Job description

The Pennant Group, Inc. is seeking a Receptionist to warmly welcome visitors, answer calls, and maintain a clean, organized reception area.

You will handle messages, assist with mail duties, and support staff with basic administrative tasks in a patient-, resident-, and family-focused environment. Ideal candidates will read, write, and speak English fluently, operate common office equipment, and adapt to new software.