Patient Flow Coordinator - Medical Front Desk

EyeCare Associates; North Carolina; On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Full Benefits Package

401k + Employer Matching

Paid Time Off

Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee discounts

Job summary

Columbus Ophthalmology Associates is seeking a Medical Receptionist (Patient Coordinator) to be the first point of contact for patients. This role handles check-in/out, verifies insurance, and supports doctors and managers with inquiries and scheduling.

The ideal candidate will have a high school diploma or GED, strong customer service skills, and basic computer proficiency. The position is full-time at our Columbus, OH location with a standard weekday schedule.

Qualifications

• High school diploma or GED required and related experience preferred.
• Proven customer service and communication skills essential.
• Proficiency with Microsoft Office (Excel/Word/PowerPoint/Outlook) needed.

Responsibilities

• Facilitate patient flow and check-in/check-out processes.
• Verify insurance information for patients and communicate with staff.
• Answer inquiries via phone, email, and in person requests.
• Provide exceptional customer service at all times.
• Maintain a tidy front desk and assist with office duties as needed.

Skills

Strong customer service

Basic computer skills

Excellent communication

Education

High School Diploma or GED

1 year related experience

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Columbus Ophthalmology Associates is seeking a Medical Receptionist (Patient Coordinator) to be the first point of contact for patients. This role handles check-in/out, verifies insurance, and supports doctors and managers with inquiries and scheduling.

The ideal candidate will have a high school diploma or GED, strong customer service skills, and basic computer proficiency. The position is full-time at our Columbus, OH location with a standard weekday schedule.