Patient Flow Coordinator - Registered Nurse

Novant Health; Winston-Salem (NC); On-site; USD 65,000 - 80,000; Full time

Job summary

Novant Health in Winston-Salem is seeking an experienced RN to join our Patient Placement Team. In this fast-paced role you’ll triage calls, coordinate transfers, and manage patient placement across hospitals using Epic and other systems to keep care moving smoothly.

Schedule is 7:00 PM–7:00 AM, weekends only, with no call shifts. The ideal candidate has 2+ years in acute care (ED/ICU preferred), an RN license, and strong communication and multitasking skills to collaborate with stroke, trauma,

Qualifications

• RN license in appropriate state
• 2+ years in acute care (ED/ICU preferred)
• Excellent interpersonal and communication skills; strong problem-solving and critical thinking

Responsibilities

• Triage calls and transfers across the system
• Coordinate air and ground transport
• Partner with stroke, trauma & emergency teams
• Manage patient placement across hospitals

Skills

RN

Clinical judgment

Multitasking

Communication with physicians

Autonomous work style

Education

Bachelor's degree in Nursing

BSN preferred

Tools

Epic

Transfer Center

Bed Placement system

Voalte

Genesys

Teams

Job description

What We Offer

Join our Patient Placement Team, supporting our hospitals around the clock. In this fast-paced role, you’ll manage patient placement and transfers while working across 4 screens and multiple systems including Epic, Transfer Center, Bed Placement, Voalte, Genesys, and Teams to keep care moving smoothly.

What You’ll Do

• Triage calls &transferslike a pro
• Coordinate air and ground transport
• Partner withstroke, trauma & emergency teams
• Manage patient placement across hospitals

Schedule

• 7:00 PM - 7:00 AM, Weekends only
• No call shifts

What We’re Looking For

• RN with 2+ years acute care (ED or critical care required, patient flow experience a plus)
• Strong clinical judgment & multitasking skills
• Tech-savvy and confident communicating with physicians
• Thrives in a fast-paced, autonomous environment

Why You’ll Love It

• Make a direct impact on patient flow and hospital operations
• Work with a supportive, collaborative team
• Hands-on experience with multiple systems and processes

What We're Looking For

• Education: 4 Year / Bachelors Degree, preferred. BSN preferred.
• Experience: 2 years, required. Previous leadership and bed utilization experience is preferred.
• Licensure/Certification: RN License in Appropriate State, required.
• Additional Skills (required): Excellent interpersonal and communication skills, high level of problem solving and critical thinking skills to find solutions to difficult human, technical, clinical or administrative problems. Excellent problem analysis skills to develop solutions. Strong clinical skills and the ability to manage/coordinate effectively the work of non-subordinates.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.