Patient-First Pre-Procedure Coordinator

Grady Memorial Hospital Corporation; Atlanta (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health & Wellness

Financial Security

Work-Life Balance

Career Growth

Employee Support

Job summary

Grady Health System in Atlanta, GA seeks a Pre-Procedure Coordinator to manage care coordination for patients undergoing OR and clinic procedures, serving as the primary contact for scheduling and administrative needs. You will liaise with patients, families and multiple departments to improve the patient experience.

A high school diploma or GED is required; an associate degree is preferred. Prior scheduling, billing, or health care experience is required, and EPIC system experience is a plus.

Qualifications

• High School Diploma or GED required; Associates Degree preferred.
• Prior experience in patient appointment scheduling, billing, or health care required.
• Experience with EPIC systems preferred.

Responsibilities

• Schedules office based medical procedures and submits OR case requests for patients with appropriate provider and time/location slot, utilizing appropriate scheduling platform.
• Effectively utilizes clinical knowledge when determining if the appointment is consistent with the diagnosis/indications indicated by the provider.
• Provides accurate, detailed information to patients regarding test preparations and any other directional information needed; takes appropriate action in responding to questions from patients.
• Thoroughly screens data obtained for completeness and obtains any additional information that is required.
• Assures the presence of necessary consents, history and physical, laboratory reports, medical clearance, and any other documentation that may be required.

Skills

Scheduling expertise

Customer service

Communication

Education

High School Diploma or GED

Associates Degree preferred

Tools

EPIC systems

Job description

Grady Health System in Atlanta, GA seeks a Pre-Procedure Coordinator to manage care coordination for patients undergoing OR and clinic procedures, serving as the primary contact for scheduling and administrative needs. You will liaise with patients, families and multiple departments to improve the patient experience.

A high school diploma or GED is required; an associate degree is preferred. Prior scheduling, billing, or health care experience is required, and EPIC system experience is a plus.