Patient-First Front Desk Specialist – Otolaryngology

Elevate ENT Partners; Sevierville (TN); On-site; USD 32,000 - 46,000; Full time

Job summary

Elevate ENT Partners in Sevierville, TN is seeking a Medical Front Desk professional to join our Otolaryngology practice. You are the first point of contact for patients and visitors, tasked with greeting them warmly and ensuring a comfortable visit.

Responsibilities include scheduling, handling patient records, answering calls, and supporting the care team to deliver excellent customer service from check-in to check-out.

Qualifications

• Friendly demeanor and organized approach are expected.
• High School diploma or equivalent required, with at least one year of related experience.

Responsibilities

• Greet patients and visitors warmly to create a welcoming environment.
• Schedule appointments and manage patient records accurately.
• Answer and route phone calls and provide information as needed.
• Assist patients from check-in to check-out ensuring a seamless experience.
• Collaborate with physicians and clinical staff to support quality care.

Skills

Friendly demeanor

Organized

Education

High School graduate or equivalent

Job description

Elevate ENT Partners in Sevierville, TN is seeking a Medical Front Desk professional to join our Otolaryngology practice. You are the first point of contact for patients and visitors, tasked with greeting them warmly and ensuring a comfortable visit.

Responsibilities include scheduling, handling patient records, answering calls, and supporting the care team to deliver excellent customer service from check-in to check-out.