Patient-First Front Desk Specialist

U.S. Dermatology Partners; Fort Worth (TX); On-site; USD 26,000 - 42,000; Full time

Job summary

U.S. Dermatology Partners is seeking a front desk clerk to perform routine clerical and administrative tasks in a busy clinical setting. The role includes answering phones, greeting patients, directing inquiries, and assisting patients with facility use and services.

The position requires attention to detail, strong communication in English, and basic computer skills. Experience in retail or clinical front desk work is preferred, with a focus on accuracy and customer service in a medical

Qualifications

• Detail oriented and professional
• Ability to follow verbal & written instructions with accuracy
• Interpersonal skills to support patient service
• Communicate effectively in English, both verbally and in writing
• Basic to intermediate computer operation, MS Office proficiency
• Knowledge of HIPAA guidelines and state/federal regulations

Responsibilities

• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone.
• Assists patients with the use of the practice/clinic facilities or services.
• Operates office machines and computers to ensure patients are processed correctly.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Performs other duties as necessary to support the organization.

Skills

Detail-oriented

Professional attitude

Reliable

Management

Organizational skills

Verbal & written instructions

Interpersonal skills

English communication

Analytical ability

Computer literacy

MS Excel

MS Word

MS Outlook

HIPAA knowledge

Job description

U.S. Dermatology Partners is seeking a front desk clerk to perform routine clerical and administrative tasks in a busy clinical setting. The role includes answering phones, greeting patients, directing inquiries, and assisting patients with facility use and services.

The position requires attention to detail, strong communication in English, and basic computer skills. Experience in retail or clinical front desk work is preferred, with a focus on accuracy and customer service in a medical