Patient-First Front Desk Pro | Day Shift

Baptist-Health; Jasper (AL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical/Dental/Vision

403(b) retirement plan

HSA

FSA

Paid Time Off

Life Insurance

Extended Leave

Family Care benefits

Parental Leave

Pet Insurance

Car Insurance

Tuition reimbursement

Job summary

Baptist Health Medical Group in Jasper, AL is seeking a Front Office Assistant to be the first point of contact for patients and visitors. You will perform front desk duties, schedule appointments, verify insurance, and support daily administrative tasks in a welcoming medical office environment.

The role emphasizes strong communication, organizational skills, and the ability to multitask in a professional team setting.

Qualifications

• 2+ years of Front Office Assistant experience in a medical setting
• Call center and/or face to face customer service
• Strong communication and customer-service skills
• Comfortable working in a moderate-paced, team-driven environment
• Organized, detail-oriented, and able to multitask effectively
• Basic proficiency with computers, scheduling systems, and office technology
• Professional, friendly, and dependable

Responsibilities

• Greet and assist patients, visitors, and families in a warm, professional manner
• Answer multi-line phones, route calls, and manage voicemail messages
• Schedule patient appointments and maintain accurate calendars
• Check patients in and out, verify insurance information, and update records
• Manage front office tasks such as filing, scanning, data entry, and mail handling
• Maintain a clean, organized, and patient-friendly reception area
• Collaborate with clinical and administrative staff to ensure smooth daily operations
• Provide general support to the medical team as needed

Skills

Front office experience

Customer service

Phone etiquette

Scheduling

Data entry

Medical office

Tools

Scheduling systems

Office software

Job description

Baptist Health Medical Group in Jasper, AL is seeking a Front Office Assistant to be the first point of contact for patients and visitors. You will perform front desk duties, schedule appointments, verify insurance, and support daily administrative tasks in a welcoming medical office environment.

The role emphasizes strong communication, organizational skills, and the ability to multitask in a professional team setting.