Patient-First Front Desk — Medical Office (Health, 401k)

Intuit, Inc.; Fort Worth (TX); Presencial; USD 23.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Paid time off and paid holidays

401(k) with employer match

Paid training

Consistent hours

Descripción de la vacante

Haden Allergy in Fort Worth, TX is hiring a Front Office Representative for our Allergy & Immunology practice. The position is full-time with a pay range of $17-$19 per hour, depending on experience.

You will welcome patients, manage check-ins/outs, scheduling, insurance verifications, copays, and front-desk tasks in our busy clinic. Ideal candidates have 1+ year medical front desk experience, strong phone and customer service skills, and a solid understanding of HIPAA.

Formación

• High school diploma or GED required.
• At least 1 year of front desk experience in a medical office preferred.
• Understanding of insurance (commercial, Medicare, Medicaid), copays, deductibles and eligibility checks
• Experience with referrals and prior authorizations a plus
• Familiarity with EHR and scheduling software; system name experience a plus
• Excellent phone manner and customer service skills
• Able to multitask and stay calm and courteous when it’s busy
• Strong attention to detail and accuracy with data entry and payments
• Understands and respects patient privacy (HIPAA)
• Bilingual English/Spanish a plus

Responsabilidades

• Greet patients warmly and check them in and out
• Answer a busy, multi-line phone system and route calls or take messages
• Schedule and confirm appointments, including new patient visits, allergy testing and recurring allergy shots
• Check insurance eligibility and benefits before visits
• Collect copays, deductibles and patient balances, and post payments
• Register new patients and keep demographic and insurance information up to date
• Request and track referrals, and help with prior authorizations
• Scan, file and manage patient documents in our EHR and practice management system
• Answer patient questions about appointments, billing and office policies
• Keep the waiting area clean, welcoming and running smoothly
• Work closely with clinical staff to keep the daily schedule on track

Conocimientos

Customer service

Phone etiquette

Multitasking

HIPAA compliance

Bilingual English/Spanish

Educación

High school diploma or GED

Herramientas

EHR systems

Scheduling software

Billing software

Descripción del empleo

Haden Allergy in Fort Worth, TX is hiring a Front Office Representative for our Allergy & Immunology practice. The position is full-time with a pay range of $17-$19 per hour, depending on experience.

You will welcome patients, manage check-ins/outs, scheduling, insurance verifications, copays, and front-desk tasks in our busy clinic. Ideal candidates have 1+ year medical front desk experience, strong phone and customer service skills, and a solid understanding of HIPAA.