Front Office for Medical Office

james haden md; Fort Worth (TX); In loco; USD 23.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

Paid time off and paid holidays

401(k) with employer match

Paid training

Consistent hours

Descrizione del lavoro

Haden Allergy in Fort Worth, TX is hiring a Front Office Representative for our Allergy & Immunology practice. The position is full-time with a pay range of $17-$19 per hour, depending on experience.

You will welcome patients, manage check-ins/outs, scheduling, insurance verifications, copays, and front-desk tasks in our busy clinic. Ideal candidates have 1+ year medical front desk experience, strong phone and customer service skills, and a solid understanding of HIPAA.

Competenze

• High school diploma or GED required.
• At least 1 year of front desk experience in a medical office preferred.
• Understanding of insurance (commercial, Medicare, Medicaid), copays, deductibles and eligibility checks
• Experience with referrals and prior authorizations a plus
• Familiarity with EHR and scheduling software; system name experience a plus
• Excellent phone manner and customer service skills
• Able to multitask and stay calm and courteous when it’s busy
• Strong attention to detail and accuracy with data entry and payments
• Understands and respects patient privacy (HIPAA)
• Bilingual English/Spanish a plus

Mansioni

• Greet patients warmly and check them in and out
• Answer a busy, multi-line phone system and route calls or take messages
• Schedule and confirm appointments, including new patient visits, allergy testing and recurring allergy shots
• Check insurance eligibility and benefits before visits
• Collect copays, deductibles and patient balances, and post payments
• Register new patients and keep demographic and insurance information up to date
• Request and track referrals, and help with prior authorizations
• Scan, file and manage patient documents in our EHR and practice management system
• Answer patient questions about appointments, billing and office policies
• Keep the waiting area clean, welcoming and running smoothly
• Work closely with clinical staff to keep the daily schedule on track

Conoscenze

Customer service

Phone etiquette

Multitasking

HIPAA compliance

Bilingual English/Spanish

Formazione

High school diploma or GED

Strumenti

EHR systems

Scheduling software

Billing software

Descrizione del lavoro

Front Office Representative – Allergy & Immunology

Haden Allergy | Fort Worth, TX 76104 | Full-Time | [$17-$19/hour, depending on experience]

About Us

Haden Allergy is a patient-focused allergy and immunology practice. We help adults and children manage allergies, asthma and immune conditions. Our team is small and supportive, and we take pride in knowing our patients by name. We’re looking for an organized, friendly Front Office Representative to be the first voice and face our patients meet.

What You’ll Do

• Greet patients warmly and check them in and out
• Answer a busy, multi-line phone system and route calls or take messages
• Schedule and confirm appointments, including new patient visits, allergy testing and recurring allergy shots
• Check insurance eligibility and benefits before visits
• Collect copays, deductibles and patient balances, and post payments
• Register new patients and keep demographic and insurance information up to date
• Request and track referrals, and help with prior authorizations
• Scan, file and manage patient documents in our EHR and practice management system
• Answer patient questions about appointments, billing and office policies
• Keep the waiting area clean, welcoming and running smoothly
• Work closely with clinical staff to keep the daily schedule on track

What We’re Looking For

• High school diploma or GED required
• At least [1] year of front desk experience in a medical office preferred
• Understanding of insurance (commercial, Medicare, Medicaid), copays, deductibles and eligibility checks
• Experience with referrals and prior authorizations a plus
• Familiarity with EHR and scheduling software; [system name] experience a plus
• Excellent phone manner and customer service skills
• Able to multitask and stay calm and courteous when it’s busy
• Strong attention to detail and accuracy with data entry and payments
• Understands and respects patient privacy (HIPAA)
• Bilingual [English/Spanish] a plus

Schedule

[MondayThursday 8 am to 30 pm. Tuesday/Wednesday 8am-5pm and Friday from 8am-12pm. ]No nights. [Occasional Saturday mornings and Friday afternoons.

What We Offer

• Competitive pay: [$17-$19/hour- could be more for the right person and the right experience
• Health Insurance
• [Paid time off and paid holidays]
• [401(k) with employer match]
• Paid training on our systems and procedures
• A supportive, team-oriented workplace with consistent hours

Haden Allergy is an equal opportunity employer. We welcome applicants of all backgrounds.