Medical Front Desk Coordinator (Aiken, SC)

The JOY FM; Aiken, Northern (SC, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Georgia Carolina Orthopedics in Aiken, SC is seeking a Front Desk Coordinator to be the welcoming face of the practice. You will manage patient check-in/check-out, appointment scheduling, insurance verification, and general front-office tasks with a warm, professional demeanor.

This role supports smooth patient flow and collaboration with clinical staff. The ideal candidate has 1–2 years in a medical front desk, strong communication, detail orientation, and proficiency with Microsoft Office and

Qualifications

• Minimum 1–2 years of front desk experience in a medical office.
• Strong communication skills and professional demeanor.
• Knowledge of medical terminology and insurance verification a plus.
• Proficiency with EMR systems and Microsoft Office.

Responsibilities

• Greet patients and visitors in a professional manner.
• Check-in/check-out and schedule appointments.
• Verify insurance and update patient information.
• Answer calls and route them appropriately.
• Collect co-pays and process payments.
• Maintain a clean, organized front desk and support staff.

Education

High school diploma

Tools

Athena EMR

Microsoft Office

Job description

Medical Front Desk Coordinator (Aiken, SC)

Description:
At Georgia Carolina Orthopedics, we’re committed to providing exceptional orthopedic care with compassion, precision, and integrity. Our team of skilled providers, clinical staff, and administrative professionals work together to create a welcoming, patient-first environment. We are currently seeking a Front Desk Coordinator who will be the face of our practice at our Aiken location and play a key role in ensuring a positive patient experience from start to finish. Job Summary As the Front Desk Coordinator, you will be the first point of contact for patients, visitors, and vendors. Your responsibilities will include managing front office operations such as patient check-in/check-out, appointment scheduling, insurance verification, and general administrative support. This role requires excellent communication skills, attention to detail, and a warm, professional demeanor.

Key Responsibilities

• Greet patients and visitors with professionalism and a positive attitude
• Check patients in and out for appointments efficiently and accurately
• Verify and update patient insurance and personal information
• Answer incoming calls and route them appropriately
• Schedule, confirm, and reschedule patient appointments
• Collect co-pays and process payments
• Maintain a clean and organized front office area
• Collaborate with clinical staff to ensure smooth patient flow
• Assist with administrative tasks as needed

Qualifications

• High school diploma or equivalent required
• Minimum of 1-2 years of experience working in a medical practice front desk required
• Knowledge of medical terminology and insurance verification a plus
• Proficient with Microsoft Office and electronic medical records (EMR) systems
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Ability to remain calm and professional in a fast-paced environment
• Athena Experience PLUS

Need info on how to become a Business Ministry Partner?