Patient-First Dispensary Associate: Merit Raises & Flex

Queen City Cannabis; Norwood (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Queen City Cannabis seeks a Dispensary Associate to deliver exceptional patient service, educate customers on medical marijuana products, and ensure accurate, compliant sales transactions. The role supports daily dispensary operations while maintaining a clean, secure, and regulatory-compliant environment.

You will report to the Assistant General Manager and General Manager and help deliver a professional patient experience.

Qualifications

• Experience providing customer service in a retail or healthcare setting.
• Ability to handle cash transactions accurately and securely.
• Comfort with basic math and numeric transactions.
• Proficiency with technology and learning new systems quickly.

Responsibilities

• Greet and register patients; verify entry and log visits using the state tracking system.
• Process patient transactions accurately; ensure compliance with cash-handling procedures.
• Fulfill online orders and scan products into the state tracking system; assist with order status inquiries.
• Advise patients on products and education; answer questions and explain usage and effects.

Skills

Customer service

Cash handling

Basic math

POS/tech proficiency

Education

High School Diploma or GED

Tools

POS system

Job description

Queen City Cannabis seeks a Dispensary Associate to deliver exceptional patient service, educate customers on medical marijuana products, and ensure accurate, compliant sales transactions. The role supports daily dispensary operations while maintaining a clean, secure, and regulatory-compliant environment.

You will report to the Assistant General Manager and General Manager and help deliver a professional patient experience.