Dispensary Patient Experience Associate

Maitri Medicinals LLC; Hanover (York County); On-site; USD 32,000 - 42,000; Full time

Job summary

Maitri Medicinals LLC in Pennsylvania is seeking a Dispensary Associate to deliver exceptional patient service, educate customers on medical marijuana products, and ensure accurate, compliant sales transactions.

The role supports daily dispensary operations in a busy, regulated environment, reports to the Assistant General Manager and General Manager, and requires flexibility, strong communication, and the ability to work as part of a collaborative team.

Qualifications

• High School Diploma or GED required.
• Excellent verbal and written communication skills.
• Flexible schedule including nights, weekends and holidays.
• Ability to pass state and federal background checks.
• Proficiency with technology and ability to learn new systems quickly.
• Comfort handling cash and transactions.

Responsibilities

• Greet and register patients, caregivers, and visitors; verify authorization for entry.
• Process patient transactions accurately using the state-mandated POS system.
• Fulfill orders from online platform and respond to inquiries.
• Provide product education and guidance on use.
• Maintain surveillance and ensure a clean, compliant dispensary environment.
• Support housekeeping and other duties as assigned.

Skills

Flexible schedule

Verbal and written communication

Cash handling

Tech proficiency

Background checks

Education

High School Diploma or GED

Tools

State tracking system

Job description

Maitri Medicinals LLC in Pennsylvania is seeking a Dispensary Associate to deliver exceptional patient service, educate customers on medical marijuana products, and ensure accurate, compliant sales transactions.

The role supports daily dispensary operations in a busy, regulated environment, reports to the Assistant General Manager and General Manager, and requires flexibility, strong communication, and the ability to work as part of a collaborative team.