Patient-First Cannabis Dispensary Specialist

Renew Cannabis Co.; Worcester (MA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Holidays

Paid Sick Leave

Paid Parental Leave

Medical, Dental, Vision

Transit Benefits

Employer Paid Short-Term Disability

Life Insurance

Wellness Program

Employee Assistance Program

Product Discounts

Job summary

iAnthus is seeking a Dispensary Associate to join our patient-centric retail team. You will support daily operations of the dispensary, assist patients, and help ensure compliance with state and local laws under the Retail Operations group. The role requires strong communication, attention to detail, cash handling, and HIPAA confidentiality.

Experience in fast-paced environments and POS systems is a plus. Join a growing company offering competitive benefits, wellness programs, and opportunities

Qualifications

• Must be at least 21 years old, have a valid driver’s license and reliable transportation.
• Experience in retail, hospitality or patient services, preferred.
• Must be able to work a flexible schedule (nights and/or weekends).
• Excellent verbal and written communication skills, along with basic math skills.
• Experience in a fast paced, high-transaction environment, preferred.
• Strong organizational and decision-making skills.
• Must be computer literate – POS experience is desirable.
• High school graduate.
• Ability to pass a criminal background check as it pertains to NYS guidelines.

Responsibilities

• Engage and educate patients in a positive manner.
• Ensure patient intake forms are accurate and complete.
• Assist in qualifying patients for our Verified Financial Hardship (VFH) program.
• Maintain compliance with all local and state regulations.
• Perform general office work, such as filing records, operating copy machines, and using email.
• Provide Dispensary General and Assistant Managers with patient feedback on a timely basis.
• Maintain proper recordkeeping such as patient intake forms, cash handling records, chain of custody documents and waste disposal logs.
• Participate in one-minute meetings at the start of every shift to ensure uniformity in message and goals.
• Consistently deliver excellent, and compassionate patient services.
• Participate in monthly product inventory review.

Skills

Customer service

Attention to detail

Teamwork

Communication skills

Multi-tasking

HIPAA compliance

Cash handling

Basic math skills

Education

High school diploma

Tools

POS system

DPH Virtual Gateway

Job description

iAnthus is seeking a Dispensary Associate to join our patient-centric retail team. You will support daily operations of the dispensary, assist patients, and help ensure compliance with state and local laws under the Retail Operations group. The role requires strong communication, attention to detail, cash handling, and HIPAA confidentiality.

Experience in fast-paced environments and POS systems is a plus. Join a growing company offering competitive benefits, wellness programs, and opportunities