Patient-Centric Cannabis Dispensary Specialist

iAnthus Capital; Worcester (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

Holidays

Sick Leave

Parental Leave

Medical and dental benefits

Vision benefits

FSA/HSA

Transit benefits

Short-Term Disability

Life Insurance

Wellness Program

Employee Assistance Program

Product discounts

Job summary

iAnthus Capital is seeking a Dispensary Associate to support daily dispensary operations, delivering patient-focused service and compliant processes. You will assist with intake, product knowledge, and adherence to state regulations while working in a team-oriented environment.

You will be part of a patient-centric team, contribute to inventory and sales goals, and uphold iAnthus policies and brand standards in a fast-paced retail setting.

Qualifications

• Must be at least 21 years old and able to obtain a background check.
• Valid driver’s license and reliable transportation.
• Experience in retail, hospitality or patient services preferred.
• Flexible schedule including nights and/or weekends.
• Excellent verbal and written communication and basic math skills.
• Experience in fast-paced, high-transaction environments preferred.
• Strong organizational and decision-making skills.
• POS experience is desirable.

Responsibilities

• Engage and educate patients in a positive manner.
• Ensure patient intake forms are accurate and complete.
• Assist in qualifying patients for the Verified Financial Hardship (VFH) program.
• Maintain compliance with local and state regulations.
• Perform general office tasks and maintain records.
• Provide feedback to Dispensary Managers in a timely manner.
• Keep patient intake forms and logs up to date.
• Participate in daily 1-minute team huddles.
• Deliver excellent, compassionate patient services.
• Participate in monthly product inventory reviews.

Skills

Positive attitude

Attention to detail

Organized

Interpersonal skills

Teamwork

Verbal communication

Written communication

Multi-tasking

Fast-paced environment

Education

High school diploma

Tools

POS experience

Computer literate

Job description

iAnthus Capital is seeking a Dispensary Associate to support daily dispensary operations, delivering patient-focused service and compliant processes. You will assist with intake, product knowledge, and adherence to state regulations while working in a team-oriented environment.

You will be part of a patient-centric team, contribute to inventory and sales goals, and uphold iAnthus policies and brand standards in a fast-paced retail setting.