Cannabis Dispensary Guide & Customer Advocate

iAnthus Capital; Jacksonville (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid Sick Leave

Wellness Program

Employee Assistance Program

Product Discounts

Growth Opportunities

Job summary

iAnthus Capital Management is seeking a Dispensary Associate to educate patients on cannabis products and provide exceptional customer service. You will manage transactions, assist with product selection, and help maintain a welcoming dispensary environment.

This role emphasizes patient education, regulatory compliance, and a sales-focused approach to drive customer satisfaction and store performance.

Qualifications

• High School diploma or equivalent is required.
• Exceptional interpersonal skills with a passion for delivering top-notch customer service.
• Ability to work independently, coordinate multiple tasks, and prioritize work effectively.
• Reliability is a must and attention to detail is essential.
• Knowledge of or willingness to learn state cannabis laws and regulatory compliance.

Responsibilities

• Welcome customers with a friendly attitude to create a positive experience.
• Educate patients and customers on medicine and products with tailored insights.
• Guide through product offerings and highlight exclusive specials to increase sales.
• Enter and access patient records accurately, confirming identities and eligibility.
• Record purchases in the Dispensary Management System and maintain a clean, organized area.
• Collaborate with Dispensary Managers to ensure diverse, fresh product selection.

Skills

Customer service

Interpersonal skills

Time management

Detail oriented

Reliable

Cannabis laws knowledge

Education

High School diploma or equivalent

Job description

iAnthus Capital Management is seeking a Dispensary Associate to educate patients on cannabis products and provide exceptional customer service. You will manage transactions, assist with product selection, and help maintain a welcoming dispensary environment.

This role emphasizes patient education, regulatory compliance, and a sales-focused approach to drive customer satisfaction and store performance.