Patient Financial Services Specialist II — Precise Billing & Support

Baton-Rouge-General; Baton Rouge (LA); On-site; USD 42,000 - 65,000; Full time

Job summary

Baton Rouge General is seeking a detail-oriented billing professional to support patient accounts and insurance collections. The role emphasizes accuracy, timely reimbursements, and adherence to HIPAA regulations. A strong customer-first approach helps ensure quality service for patients and providers.

The position requires experience in office operations and knowledge of Commercial Insurance, with opportunities for professional development and a comprehensive benefits program.

Qualifications

• High School Diploma or GED preferred.
• Detail-oriented with strong organizational skills.
• Experience in all phases of business office operations and insurance collections.
• Knowledge of Commercial Insurance and HIPAA regulations.
• Familiarity with medical records and financial data.

Responsibilities

• Analyze and follow up on outstanding account balances and establish payment arrangements.
• Process claims in ACM and resolve invalid/rejected claims within 5 days.
• Process hard copy claims for payment and attach EOBs.
• Ensure timely filing guidelines and fee schedule adherence.
• Maintain clear communications and create/update spreadsheets.
• Monitor for missing responses and escalate as needed.
• Investigate denial trends and assist management.
• Perform other duties as assigned.

Skills

Detail-oriented

Organizational skills

Investigative skills

Customer-first mindset

HIPAA compliance

Commercial Insurance knowledge

Billing and collections

Education

High School Diploma or GED

Job description

Baton Rouge General is seeking a detail-oriented billing professional to support patient accounts and insurance collections. The role emphasizes accuracy, timely reimbursements, and adherence to HIPAA regulations. A strong customer-first approach helps ensure quality service for patients and providers.

The position requires experience in office operations and knowledge of Commercial Insurance, with opportunities for professional development and a comprehensive benefits program.