Patient Financial Services Specialist

Guthrie; Sayre (Bradford County); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare provider in Bradford County is seeking a Billing Customer Service Representative to focus on patient billing inquiries and the collection of delinquent accounts. The role requires a high school diploma and at least 2 years of relevant experience, preferably in healthcare financial services. Strong communication and organizational skills are essential. The representative will provide excellent customer service and help patients navigate their billing responsibilities while ensuring confidentiality and adherence to financial policies.

Qualifications

• Minimum of 2 years of applicable, transferable work experience required.
• Experience in health care financial services and collections preferred.
• Must possess a working knowledge of basic health care billing and coding.

Responsibilities

• Provides excellent customer service for billing inquiries through various communication methods.
• Assesses patients’ financial ability and discusses payment options.
• Maintains communication with departments to support financial risk patients.

Skills

Customer service skills

Attention to detail

Communication skills

Organizational skills

Basic health care billing and coding knowledge

Education

High School diploma or equivalent

Associates degree preferred

Tools

Office software

Spreadsheets

Job description

A healthcare provider in Bradford County is seeking a Billing Customer Service Representative to focus on patient billing inquiries and the collection of delinquent accounts. The role requires a high school diploma and at least 2 years of relevant experience, preferably in healthcare financial services. Strong communication and organizational skills are essential. The representative will provide excellent customer service and help patients navigate their billing responsibilities while ensuring confidentiality and adherence to financial policies.