Patient Financial Services Specialist

Haxtun Health; Haxtun (CO); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision insurance (optional)

Paid time off (PTO)

Sick leave

Retirement plan with employer match

Employee health payment match

FAMLI program participation

Term life insurance

Job summary

Haxtun Health is seeking a Patient Financial Services Specialist to provide patient access, financial counseling, and accurate revenue cycle operations. Responsibilities include registering patients, verifying insurance, and assisting with billing questions and Medicaid applications.

The role supports processing payments, payment arrangements, and post-bill resolutions, denials follow-up, and coordination with departments to ensure compliant, timely revenue cycle activities.

Qualifications

• High School Diploma or equivalent.
• Associate degree in business, healthcare administration, finance, or a related field.
• Two years of relevant experience in healthcare registration, patient access, revenue cycle, medical billing, insurance, financial counseling, or patient accounts.
• Equivalent combination of education and relevant experience may be considered.

Responsibilities

• Register patients and verify insurance coverage and account information.
• Assist with billing questions, Medicaid applications, and financial counseling.
• Process payments and payment arrangements; support pre-bill resolution and collections.
• Coordinate with departments to resolve patient account issues within policy.

Skills

Customer service

Communication

Attention to detail

Education

High School Diploma

Associate degree or higher

Tools

HDC system

Job description

Patient Financial Services Specialist - FT

Do you enjoy helping others and being part of a team that makes a difference? Haxtun Health is looking for a dependable, patient-focused professional who takes pride in providing helpful, compassionate service. This is a great opportunity to contribute to a positive patient experience while supporting the important work of our healthcare team.

• Starting Pay Range: $19.28 – $25.06 , depending on experience
• Position Status: Full-time, non-exempt
• Shift: Day

Application Deadline: February 8, 2027. Applications will close sooner if a qualified candidate is identified.

Job Summary

The Patient Financial Services Specialist supports patient access, financial counseling, and accurate, timely revenue cycle operations. Responsibilities include registering patients, verifying insurance coverage and account information, assisting with billing questions, financial assistance and Medicaid applications, processing payments and payment arrangements, and supporting pre-bill resolution, patient-related denials, account follow-up, and collections in coordination with appropriate departments. Employees in this classification share the same essential responsibilities and performance expectations, although daily assignments may vary based on departmental needs, staffing, training, and demonstrated competency. Employees are expected to develop proficiency across the position's functions through training and cross-training and perform duties within established policies, authorization limits, and applicable internal controls. Matters outside assigned authority must be referred to designated personnel.

Qualifications

• Minimum Qualifications:
  • High School Diploma or equivalent
• Preferred Qualifications:
  • Associate degree in business, healthcare administration, finance, or a related field.
  • Two years of relevant experience in healthcare registration, patient access, revenue cycle, medical billing, insurance, financial counseling, or patient accounts.
  • Experience with HDC or other financial assistance, Medicaid application support, eligibility verification, payment processing, collections, or account resolution.
  • An equivalent combination of education and relevant experience may be considered.

Benefits At Haxtun Health

• Health Insurance: Haxtun Health covers 100% of employee only premiums for all health insurance plans. We also contribute a portion of the premiums for additional plan selections, including spouse, children, or family plans as applicable.
• Dental and Vision Insurance: (optional) Haxtun Health pays 50% of the premiums, including spouse, children, or family, as applicable.
• Paid Time Off (PTO): Accrued at approximately 17 days for the first year of employment for hourly employees and 22 days for the first year of employment for salaried employees. PTO accrual increases as your length of service increases. This includes holidays.
• Sick Leave: Up to 48 hours per year.
• Retirement Plan: Up to a 3% employer match, which increases with your length of service. New employees are automatically enrolled at a 1% contribution rate (can be opted out). Employees must complete 5 years of employment to be 100% vested.
• Employee Health Payment Match: Haxtun Health matches employee payments up to $1,000 per year per family for services received at Haxtun Health’s hospital or clinics.
• Family and Medical Leave Insurance Program (FAMLI): Haxtun Health participates in the CO FAMLI program, which is a social insurance program that provides up to 12 weeks of paid leave for qualifying life events.
• Term Life Insurance: 1 x annual salary term life provided by HHD, no employee premium ($200,000 Max.). Additional voluntary life insurance coverage for the employee and family is an option which can be purchased by the employee.
• Other Benefits Include: Employee Assistance Program, Employee Purchasing Program, MASA Medical Transport Services (Air & Ambulance Supplemental), College Invest (529 College Savings Plan), accidental death & dismemberment, long-term disability, and supplemental plans (accident, critical illness, hospitalization).

Join our team and help us continue to provide compassionate and high-quality care to our community!

About Haxtun Health

Located on the beautiful plains of northeast Colorado, Haxtun Health is a 25-bed Critical Access Hospital and Primary Care Clinics, including long-term care, rehabilitation, and specialty care. Our mission is to promote optimum wellness through compassionate and high-quality care. Employing nearly 150 people, Haxtun Health is one of the largest employers in the community. We recently opened our new 100,000 square foot facility that houses our Family Practice Clinic, Wellness and Rehabilitation, and Retail Pharmacy. Haxtun Health proudly serves Haxtun, CO, and surrounding communities. Learn more about Haxtun - a small town with a big heart – by visiting https://welcometohaxtun.com/about/.