Patient Financial Services Manager — Flexible Hours

Bay Area Hospital; Coos Bay (OR); On-site; USD 85,000 - 110,000; Full time

Job summary

Bay Area Hospital is seeking a Patient Financial Services Manager to lead billing, collections, Patient Accounts and customer service financial counseling. The role oversees staff and outsourced partners, drives process improvements, and ensures compliant financial operations.

The manager collaborates with Finance, Patient Access, HIM and clinical departments to optimize reimbursement and patient experience, while managing budgets and performance metrics.

Qualifications

• Bachelor's degree preferred in a related field.
• Minimum 3–5 years in healthcare billing or revenue cycle.
• Supervisory or lead experience in hospital settings.

Responsibilities

• Oversee billing, collections, Patient Accounts and Financial Counseling.
• Lead staff and coordinate with outsourced revenue cycle partners.
• Monitor KPIs like AR days and denials to drive improvements.
• Ensure regulatory compliance and accurate financial reporting.

Skills

Billing leadership

Revenue cycle mgmt

Staff supervision

Process improvement

Education

Bachelor's degree in Business or Healthcare Admin

Tools

EMR systems

Microsoft Office

Charge capture systems

Job description

Bay Area Hospital is seeking a Patient Financial Services Manager to lead billing, collections, Patient Accounts and customer service financial counseling. The role oversees staff and outsourced partners, drives process improvements, and ensures compliant financial operations.

The manager collaborates with Finance, Patient Access, HIM and clinical departments to optimize reimbursement and patient experience, while managing budgets and performance metrics.