Patient Financial Navigator - Tuition Support & Growth

Nebraska Medicine; United States; Sur place; USD 42 000 - 56 000; Plein temps

Résumé du poste

Nebraska Medicine, a leading health network, is seeking a healthcare revenue cycle professional to support hospital clinics and outpatient areas. You will verify insurance, set up payment plans, and coordinate with patients to secure payment while ensuring compliance.

Strong data entry and communication skills, plus proficiency in Microsoft Word/Excel required. Epic experience is a plus. Join a mission-driven team dedicated to serious medicine and extraordinary care.

Qualifications

• Minimum of three years healthcare and/or insurance/third party reimbursement or three years of administrative customer service experience required.
• High school education or equivalent required.
• Associate’s degree in business administration, healthcare or related field OR equivalent combination of education/experience.
• Knowledge of hospital and/or professional revenue cycle processes required.
• Ability to work with diverse customer base through effective verbal and written communication required.
• Multi-tasking and problem-solving abilities required.
• Knowledge of computer-based programs including Microsoft Word and Excel required.
• Strong verbal and written communication skills required.
• Strong organizational skills with aptitude for detail-oriented work required.
• Ability to type a minimum of 45 words per minute with 95% accuracy required.

Responsabilités

• Screens accounts, takes referrals, identifies patient financial needs and assists patients with requirements to meet their financial obligations to the organization.
• Verify insurance eligibility and benefit information, collect co-payments and facilitate identification of available coverage and/or financial application process.
• Complete cost estimates, set up payment arrangements and follow guidelines associated with pre-payment process.
• Provide expertise in routine third party reimbursement.
• Responds to insurance and patient inquiries, whether verbal or written.

Connaissances

Healthcare reimbursement

Customer service

Communication

Formation

High school diploma

Associate’s degree in business administration or healthcare

Outils

Microsoft Word

Microsoft Excel

Epic systems

Description du poste

Nebraska Medicine, a leading health network, is seeking a healthcare revenue cycle professional to support hospital clinics and outpatient areas. You will verify insurance, set up payment plans, and coordinate with patients to secure payment while ensuring compliance.

Strong data entry and communication skills, plus proficiency in Microsoft Word/Excel required. Epic experience is a plus. Join a mission-driven team dedicated to serious medicine and extraordinary care.