Patient Financial Advisor (PFA), Day Shift, Rehabilitation

Adventist HealthCare; Rockville (MD); On-site; USD 41,000 - 53,000; Full time

Job summary

Adventist HealthCare in Rockville, MD is seeking a Patient Financial Advisor to support pre-service processes, scheduling, coverage verifications, and patient registrations. The role emphasizes confidentiality, accuracy and teamwork in a faith-based healthcare setting.

The position requires a high school diploma, at least 2 years in a healthcare financial environment, strong communication skills, and proficiency with Windows applications such as Word and Excel. Weekend coverage may be required.

Qualifications

• High School Diploma or equivalent; some college preferred.
• Minimum of 2 years experience in a healthcare financial environment.
• Ability to work independently and in a team.
• Maintain confidentiality; work well in stressful environments.
• Strong written and verbal communication skills.
• PC skills in Windows; Word and Excel helpful.
• Ability to initiate and follow through on projects independently.

Responsibilities

• Supports pre-service processes.
• Scheduling and coverage authorization of scheduled services.
• May require physician/clinical communication.
• Pre-registration of scheduled services including coverage verifications and authorizations.
• Assisting patients in completing Adventist HealthCare charitable applications.

Skills

Customer Service

Teamwork

Communication

PC Skills

Education

High School Diploma

Tools

Word

Excel

Job description

Adventist Rehabilitation - RockvilleIf you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.Adventist Healthcare's Rehabilitation seeks to hire an experienced Patient Financial Advisor for our Rockville, MD location who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.As a Patient Financial Advisor you will:• Supports pre-service processes• Scheduling and coverage authorization of scheduled services• May require physician/clinical communication• Pre-registration of scheduled services to include coverage verifications and authorizations• Assisting patients in completing AHC charitable applications at the medical centersQualifications include:• High School Graduate or equivalent. Some college preferred.• Minimum of 2 years experience within a healthcare financial environment. Can include insurer or public health setting as well.• Ability to work independently and in a team environment.• Must maintain a high level confidentiality• Must work well in stressful environments without compromising quality and accuracy.• Strong Customer Service skills• Ability to participate in an environment that promotes staff development, productivity, satisfaction and efficiency• PC skills in a Windows environment are required. Knowledge and utilization of desktop applications to include Word and Excel is helpful.• Ability to initiate and follow through on projects and work independently.• Strong written and verbal communication skills.Work Schedule:Employment Type: Full TimeHours per Week: 40 HoursTypical Daily Schedule: Monday- Friday 6:30AM- 3:00PM; Weekend coverage as neededShift Type: Day ShiftPay Range:$19.64 - $25.65If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.Under the Fair Labor Standards Act (FLSA), this position is classified as:United States of America (Non-Exempt)At Adventist HealthCare our job is to care for you.We do this by offering:Work life balance through nonrotating shiftsRecognition and rewards for professional expertiseFree Employee parkingMedical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hireEmployer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)Paid Time OffEmployer retirement contribution and match after 1-year of eligible employment with a 3-year vesting periodVoluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insuranceSubsidized childcare at participating childcare centersTuition ReimbursementEmployee Assistance Program (EAP) supportAs a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.Join the Adventist HealthCare team today, apply now to be considered!COVID-19 VaccinationAdventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.Tobacco and Drug StatementTobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. (\"Nicotine products\" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).Equal Employment OpportunityAdventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs.Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.