Patient Financial Navigator: Care & Coverage Advocate

Adventist HealthCare; Gaithersburg (MD); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Free Employee parking

Medical, Prescription, Dental, and Vis

Paid Time Off

Employer retirement contribution and 3

Job summary

Adventist HealthCare in Gaithersburg, MD is hiring an experienced Patient Financial Advisor to support the Patient Financial Services team. The role involves scheduling services, pre-registration, coverage verifications, and assisting patients with charitable applications while upholding confidentiality and high service standards.

The successful candidate will have at least 2 years in a healthcare financial setting, strong customer service, and solid communication skills.

Qualifications

• Minimum of 2 years of experience in a healthcare financial environment.
• High school graduate or equivalent.

Responsibilities

• Schedule and coordinate coverage for services.
• Communicate with physicians/clinicians as needed.
• Pre-register services including coverage verifications and authorizations.
• Assist patients with Adventist HealthCare charitable applications.

Skills

Customer service

Written communication

Verbal communication

Independent work

Confidentiality

Stress management

Team collaboration

Attention to detail

Organization

Problem solving

Education

High school diploma

Tools

Windows

Word

Excel

Job description

Adventist HealthCare in Gaithersburg, MD is hiring an experienced Patient Financial Advisor to support the Patient Financial Services team. The role involves scheduling services, pre-registration, coverage verifications, and assisting patients with charitable applications while upholding confidentiality and high service standards.

The successful candidate will have at least 2 years in a healthcare financial setting, strong customer service, and solid communication skills.