Patient Financial Navigator

Oceans Healthcare, L.L.C.; Amarillo (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Oceans Healthcare, L.L.C. is seeking a Financial Counselor in Amarillo, TX to guide patients through billing questions and insurance coverage.

The role involves gathering accurate demographic and financial data, coordinating with insurance companies, and ensuring proper documentation for billing compliance. Responsibilities include reviewing benefits with new admissions, updating records, initiating patient payment discussions, and coordinating with Utilization Management for non-covered days.

Qualifications

• Experience communicating with patients and insurers in a healthcare setting.
• Ability to explain billing options and collect information accurately.
• Strong attention to detail to ensure accurate patient data and billing records.

Responsibilities

• Enters patient demographic and financial information in the patient accounting system for inpatient and IOP admissions.
• Ensures that the completed admission yields a legacy system facesheet, armband, labels, etc.
• Ensures proper documentation is received for billing compliance – complete Intake Assessment and Physician Order.
• Reconciles the midnight census to ensure accuracy in the patient accounting system.
• Meets with all new admissions to review insurance benefits and financial obligations.
• Updates patient accounting system with additional or revisions to demographic or financial information obtained during patient visit.
• Initiates point of care collections with patients.
• Coordinates non-covered day discussion with Utilization Management and patients – scans signed form into the patient account system andnotifies Financial Intake
• Performs other duties and projects as assigned.

Skills

Communication skills

Customer service

Attention to detail

Job description

Oceans Healthcare, L.L.C. is seeking a Financial Counselor in Amarillo, TX to guide patients through billing questions and insurance coverage.

The role involves gathering accurate demographic and financial data, coordinating with insurance companies, and ensuring proper documentation for billing compliance. Responsibilities include reviewing benefits with new admissions, updating records, initiating patient payment discussions, and coordinating with Utilization Management for non-covered days.