Patient Financial Counselor (PRN) — Care & Billing Support

SageWest Health Care; Lander (WY); On-site; USD 42,000 - 63,000; Full time

Job summary

SageWest Health Care in Fremont County, Wyoming, is seeking a Financial Counselor to coordinate all financial aspects of a patient’s visit, including insurance verification, pre-certification, collection of co-pays and balances, and counseling to help patients understand their responsibilities.

This role collaborates with clinical teams for financial planning, helps reconcile payments, and maintains detailed account notes in the financial system while supporting cash collection and bad debt

Qualifications

• Experience in healthcare financial services and insurance verification preferred.
• Ability to explain financial responsibilities to patients clearly.
• Attention to detail and accuracy in cash handling and documentation.

Responsibilities

• Verify insurance and pre-certification for scheduled services.
• Contact patients before procedures to collect co-pays and balances.
• Coordinate with leadership to reschedule non-emergent services for payment issues.
• Collaborate with Case Management and Discharge Planning for financial counseling.
• Reconcile daily cash receipts and post payments.
• Maintain detailed account notes in the financial system.
• Support cash collection goals and reduce bad debt.

Skills

Insurance verification

Pre-certification

Cash handling

Customer service

Communication skills

Detail-oriented

Team collaboration

Education

High School Diploma or Equivalent

Tools

EMR systems

Microsoft Office

Hospital billing

Job description

SageWest Health Care in Fremont County, Wyoming, is seeking a Financial Counselor to coordinate all financial aspects of a patient’s visit, including insurance verification, pre-certification, collection of co-pays and balances, and counseling to help patients understand their responsibilities.

This role collaborates with clinical teams for financial planning, helps reconcile payments, and maintains detailed account notes in the financial system while supporting cash collection and bad debt