Patient Financial Counselor - Flexible Scheduling

Trinity Health Mid-Atlantic; Darby (Delaware County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free onsite parking

Flexible schedules

Comprehensive benefits

Job summary

Mercy Fitzgerald Hospital in Darby, PA, is hiring a full-time Financial Counselor for day shifts. The role focuses on verifying insurance, counseling patients on benefits and co-pays, and assessing financial needs.

The position supports patients through aid applications, payment plans, and prior authorizations while handling collections follow-up as needed. Mercy Fitzgerald emphasizes comprehensive benefits and work-life balance.

Qualifications

• HS diploma or equivalency required; associate degree preferred.
• 2-4 years of experience in insurance verification and hospital/customer service.
• Certification HFMA CRCR or NAHAM CHAA within 1 year of hire.

Responsibilities

• Benefit verification and eligibility assessment for upcoming treatments.
• Assist patients with financial aid applications and required paperwork.
• Create customized payment plans for high out-of-pocket costs.
• Obtain prior authorizations from insurers for procedures.
• Follow up on outstanding balances and discuss payment options.

Skills

Insurance verification

Patient counseling

Eligibility assessment

Education

HS diploma or equivalency

Associate degree (Preferred)

HFMA CRCR

NAHAM CHAA

Job description

Mercy Fitzgerald Hospital in Darby, PA, is hiring a full-time Financial Counselor for day shifts. The role focuses on verifying insurance, counseling patients on benefits and co-pays, and assessing financial needs.

The position supports patients through aid applications, payment plans, and prior authorizations while handling collections follow-up as needed. Mercy Fitzgerald emphasizes comprehensive benefits and work-life balance.