Patient Financial Counselor & Billing Specialist

Northwell; Melville (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Northwell in New York seeks a Financial Counselor to advise admitted patients on financial responsibilities and insurance information. You will interview patients, verify coverage, and collect additional insurance such as No Fault and Workers’ Compensation, then perform financial assessments and refer potential Medicaid cases to the Medicaid Investigator.

You will gather documentation, assist with FAU applications, and help patients resolve hospital bills by establishing pro-rated obligations

Qualifications

• 1-3 years of relevant experience.
• High School Diploma or equivalent is required.

Responsibilities

• Interviews patients to obtain necessary financial and insurance information.
• Verifies patients insurance and collects additional insurance such as No Fault and Workers Compensation.
• Performs financial assessment of patients; refers potential Medicaid cases to Medicaid Investigator.
• Gathers documentation and assists in the completion of the Financial Assistance Program (FAU) application process.
• Assists patients and/or families in resolving hospital bills; advises and counsels patients of their payment responsibility due to the hospital.
• Establishes patients’ pro-rated financial obligations and sets-up payment arrangements/contracts.
• Follows up on scheduled payments via mail and telephone.
• Processes applications for Section 1011, where applicable.
• Maintains daily work log of payments collected.

Skills

Interpersonal skills

Financial counseling

Insurance verification

Documentation

Education

High School Diploma or equivalent

Job description

Northwell in New York seeks a Financial Counselor to advise admitted patients on financial responsibilities and insurance information. You will interview patients, verify coverage, and collect additional insurance such as No Fault and Workers’ Compensation, then perform financial assessments and refer potential Medicaid cases to the Medicaid Investigator.

You will gather documentation, assist with FAU applications, and help patients resolve hospital bills by establishing pro-rated obligations