Patient Financial Counselor – Billing, Insurance & Payments

Talentify; Manhasset (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Talentify in New York (Manhasset area) seeks a Patient Financial Counselor to advise patients on financial responsibilities, verify insurance, and process payments. You will interview patients, assess options, and help them understand their obligations.

In this role you will set up payment plans, assist with FAU applications, and follow up on payments, ensuring accurate records and compliant interactions with patients and insurers.

Qualifications

• High School Diploma or equivalent required.
• 1-3 years of relevant experience, required.

Responsibilities

• Interviews patients to obtain necessary financial and insurance information.
• Verifies patients insurance and collects additional insurance such as No Fault and Workers Compensation.
• Performs financial assessment of patients; refers potential Medicaid cases to Medicaid Investigator.
• Gathers documentation and assists in the completion of the FAU application process.
• Assists patients and/or families in resolving hospital bills; advises and counsels patients of their payment responsibility due to the hospital.
• Establishes patients’ pro-rated financial obligations and sets-up payment arrangements/contracts.
• Follows up on scheduled payments via mail and telephone.
• Processes applications for Section 1011, where applicable.
• Maintains daily work log of payments collected.
• Performs related duties as required.

Skills

Financial counseling

Interpersonal communication

Attention to detail

Education

High School Diploma or equivalent

Associate Degree

Tools

Excel

Word

Outlook

Job description

Talentify in New York (Manhasset area) seeks a Patient Financial Counselor to advise patients on financial responsibilities, verify insurance, and process payments. You will interview patients, assess options, and help them understand their obligations.

In this role you will set up payment plans, assist with FAU applications, and follow up on payments, ensuring accurate records and compliant interactions with patients and insurers.