Patient Financial Counselor - Colorectal Surgery

Providence; Seattle (WA); On-site; USD 60,000 - 86,000; Full time

Job summary

Providence Swedish seeks a dedicated Financial Services Coordinator to manage private pay patient financial obligations and related communications. The role involves patient relations, physician liaison activities, deposit estimates and collections, with a focus on timely, professional documentation and adherence to recovery strategies across the organization.

Join a team that values compassionate, patient-centered care and supports continuous improvement in financial services to enhance overall

Qualifications

• 3 years of experience in patient financial services or medical billing in a hospital business office, or 5 years of experience without degree.

Responsibilities

• Identifies and coordinates all aspects of financial obligations for private pay patients.
• Includes patient relations, physician liaison regarding financial liabilities, deposit estimates and collection.
• Ensures that customer needs and/or complaints related to financial services are responded to and documented in a timely and professional manner to support organizational goals, system improvements and recovery strategies.

Education

Associate's Degree

Job description

Identifies and coordinates all aspects of financial obligations for private pay patients. Including, but not limited to, patient relations, physician liaison regarding financial liabilities, deposit estimates and collection. Assures that customer needs and/or complaints related to financial services are responded to and documented in a timely and professional manner and in a way that supports organizational goals, system improvements and recovery strategies throughout the organization.

Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team atSwedish First Hill and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Associate's Degree --or--
  • Additional experience may be substituted for no degree
• 3 yearsof experience in patient financial services or medical billing in a hospital business office --or--
  • 5 years of experience without degree

Why Join Providence Swedish?

Ourbest-in-class benefitsare uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering ourmissionof improving the health and wellbeing of each patient we serve.