Patient Financial Counselor

Addison Group; Edina (MN); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

The Addison Group is seeking a Patient Financial Counselor for an on-site role in Minneapolis, MN. You will help patients understand bills, balances, insurance coverage, and out-of-pocket costs for healthcare services.

Responsibilities include verifying insurance, guiding Medicaid applications, posting payments, handling denials, billing patients, and pursuing collections while maintaining detailed records and ensuring compliance with billing regulations.

Qualifications

• 1+ year of Patient Financial Counseling or Revenue Cycle experience.
• Experience assisting patients with Medicaid applications.
• Proficiency with Excel spreadsheets.
• Must be able to work on-site.
• Experience with billing software and EMR systems.
• Strong communication and organizational skills.
• Knowledge of medical terminology and billing regulations.
• Familiarity with insurance guidelines and reimbursement procedures.
• Excellent written and verbal communication abilities.
• Attention to detail and analytical thinking.

Responsibilities

• Insurance Verification: Confirm patient insurance coverage and eligibility prior to billing to prevent claim denials.
• Assist with Medicaid applications: Guide patients through the process and how to complete it.
• Payment Posting: Post payments from insurers and patients to accounts.
• Denial Management: Identify and correct errors on denied claims and resubmit.
• Patient Billing: Generate/send invoices for balances due after insurance.
• Collections: Monitor accounts, set payment plans, and follow up on delinquent accounts.
• Record Maintenance: Keep detailed records of activities, payments, and statuses.
• Compliance: Stay updated with coding guidelines and healthcare regulations.

Skills

Insurance verification

Medicaid applications

Payment posting

Denial management

Patient billing

Collections

Record maintenance

Compliance

Communication

MS Office

Excel proficiency

Tools

Billing software

EMR systems

Medical billing software

Job description

Title: Patient Financial Counselor

Location: Minneapolis, MN (must be able to work full on-site)

Industry: Healthcare

Pay Rate: $24 - $26 / Hourly

Benefits: This position is eligible for medical, dental, vision, and 401(k).

Job Description: We are currently hiring for a Patient Financial Counselor. Duties will consist of assisting patients in understanding their bills, balances owed, what their insurance is covering, and what their out-of-pocket expenses will be for their healthcare services, as well as other duties as assigned. Seeking a driven and hard working candidate!

Key Responsibilities

• Insurance Verification: Confirm patient insurance coverage and eligibility prior to billing to prevent claim denials.


• Assist with Medical Assistance applications: Help patients apply for the Medicaid program by guiding them through what that process entails and how to accurately complete it themselves.


• Payment Posting: Accurately post payments from insurance companies and patients to the appropriate accounts.


• Denial Management: Identify and correct errors on denied or rejected claims, and resubmit them promptly to secure payment.


• Patient Billing: Generate and send invoices to patients for any balances due after insurance payments, and handle inquiries regarding their bills.


• Collections: Monitor outstanding accounts, establish payment arrangements with patients, and follow up on delinquent accounts to ensure timely collections.


• Record Maintenance: Maintain detailed and accurate records of all billing activities, payments received, and account statuses.


• Compliance: Stay updated with current coding guidelines, insurance policies, and healthcare regulations to ensure compliance and prevent fraudulent billing.


• Communication: Collaborate with healthcare providers, insurance companies, and patients to resolve billing issues and clarify information as needed.

Qualifications

• Must have 1+ years of Patient Financial Counseling or Revenue Cycle experience.


• Must have previous experience with assisting patients in the Medicaid application process.


• Must have comfortability working within Excel Spreadsheets.


• Must be able to work on-site.


• Proficiency in billing software and electronic medical records systems.


• Strong computer skills, including knowledge of Microsoft Office Suite.


• Solid understanding of medical terminology, coding procedures, and healthcare billing regulations.


• Familiarity with insurance guidelines and reimbursement procedures.


• Excellent written and verbal communication abilities.


• Strong organizational and time-management skills.


• Attention to detail and accuracy in processing information.


• Problem-solving aptitude and analytical thinking.

Addison Group is an Equal Opportunity Employer.

Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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