Patient Financial Coordinator

UPMC; Pittsburgh, Northern (Allegheny County, KY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Excellent benefits

Pleasant work environment

Friendly team

Job summary

UPMC Magee - Women’s Hospital is hiring a Full Time Patient Financial Coordinator to support the OP Oncology Unit in Pittsburgh.

The role focuses on timely financial counseling for uninsured or underinsured patients and assisting with applying for Pennsylvania Medical Assistance, the Health Insurance Marketplace, and UPMC Financial Assistance.

Responsibilities

• Assist walk-in patients with billing problems in conjunction with the Patient Financial Services Department.
• Assist patients with applying for UPMC Financial Assistance program and for Pennsylvania Medical Assistance and Health Insurance Exchange Marketplace.
• Maintain compliance with quality standards.
• Monitor work lists and queues to ensure timely follow-up and resolve complex patient issues.
• Perform benefit education and financial counseling on potential out-of-pocket transplant related expenses during clinic appointments and via telephone.
• Submit Medical Assistance Presumptive Eligibility applications within the five-day mandate.
• Maintain department productivity levels.
• Review accounts flagged for review on a daily basis.
• Assist uninsured or underinsured patients with obtaining health care coverage through the Marketplace or PA Medical Assistance.
• Promote UPMC values in all interactions.

Job description

Join our team of Life Changers!

Magee - Women's Hospital of UPMC is hiring a Full Time Patient Financial Coordinator to support the OP Oncology Unit.

This position will work daylight shifts. No weekend or holiday availability is required to support the hours of operation!

Excellent benefits, a pleasant work environment, and friendly team are just a few of our perks.

Purpose:

Responsible for the timely and accurate financial counseling of uninsured or underinsured patients. Responsible for assisting the patient for applying for Pennsylvania Medical Assistance, the Health Insurance Exchange Marketplace and UPMC Financial Assistance Program.

Responsibilities:

• Assist with inquiries from walk-in patients regarding billing problems in conjunction with the Patient Financial Services Department.
• Assist patients with applying for UPMC Financial Assistance program. Ensure that all the regulatory and financial requirements are met.
• Maintain compliance with quality standards.
• Monitor the various work lists and work queues to ensure the appropriate follow-up within the expected time periods. Resolve complex outstanding patient issues.
• Perform benefit education and financial counseling on potential out of pocket transplant related expenses with patients during clinic appointments and subsequent discussion via telephone on an as needed basis.
• Submit Medical Assistance Presumptive Eligibility applications with the mandated requirement of five days.
• Maintain department productivity levels.
• Conduct daily review and analysis of accounts flagged for review.
• Assist uninsured or underinsured patients with obtaining health care coverage, with either the Health Insurance Exchange Marketplace or Pennsylvania Medical Assistance.
• Performs duties and job responsibilities in a manner which promotes the core values of UPMC (Quality and Safety, Dignity an Respect, Caring and Listening, Excellent and Innovation, Responsibility and Integrity) in all consumer and UPMC interactions.