Patient Financial Assistance Navigator

BayCare Health System; Clearwater (FL); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Benefits (Medical, Dental, Vision)

Paid Time Off

Tuition Assistance

401K Match

Annual performance appraisals and team

Wellness opportunities

Community perks and discounts

Job summary

BayCare Health System in Florida is seeking a Financial Assistance Specialist to help eligible ER patients access financial and social resources. You will assess needs, document activities, and act as liaison with community agencies while coordinating with care teams.

Join a full-time hybrid role with onsite training in Tampa, Plant City, and Clearwater. The position emphasizes empathetic service, regulatory compliance, and strong communication with patients and families.

Qualifications

• 3+ years healthcare customer service or social services with a High School Diploma
• OR 1 year healthcare customer service or social services with an associate's degree
• Preferred knowledge of community resources for unfunded/underfunded patients
• Experience with documentation and liaison activities in a healthcare setting

Responsibilities

• Identify ER patients who may be eligible for financial and social assistance from community agencies
• Serve as liaison between patients and community agencies
• Document all activities clearly and accurately

Skills

Customer service

Administrative skills

Organizational skills

Regulatory knowledge

Medical terminology

Written/verbal communication

Teamwork

Computer skills

Education

High School or equivalent

Associate's degree

Job description

BayCare Health System in Florida is seeking a Financial Assistance Specialist to help eligible ER patients access financial and social resources. You will assess needs, document activities, and act as liaison with community agencies while coordinating with care teams.

Join a full-time hybrid role with onsite training in Tampa, Plant City, and Clearwater. The position emphasizes empathetic service, regulatory compliance, and strong communication with patients and families.