Financial Assistance Specialist

BayCare Health System; Tampa (FL); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

Tuition Assistance

401K Match

Annual performance awards

Family resources

Community perks

Job summary

BayCare Health System in Florida is seeking a Financial Assistance Specialist to identify ER patients for financial and social assistance, and to document all activities clearly. The role acts as a liaison between patients and community agencies to secure needed support.

This full-time hybrid position requires onsite training in Tampa, Plant City, and Clearwater for 10 business days, with potential remote training beforehand. Reside in Florida is required.

Qualifications

• Customer service in healthcare/ social services context preferred.
• Knowledge of regulatory standards relevant to position.
• Proficiency with medical terminology and documentation.

Responsibilities

• Identify ER patients who may qualify for financial or social assistance.
• Act as liaison between patient and community agencies.
• Document all activities clearly and accurately.

Skills

Customer service

Administrative and clerical skills

Organizational skills

Regulatory knowledge

Medical terminology

Written and verbal communication

Team collaboration

Computer skills

Education

High School diploma or equivalent

Associate's degree

Job description

Join the team that is revolutionizing health care -- BayCare Health System

Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.

Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.

Title: Financial Assistance Specialist

Position Details

• Location: Hybrid (after two weeks of onsite training), with the option to complete remote training on your personal computer until BayCare equipment is received. Quarterly onsite meetings may be required.
• Status: Full time
• Shift: 8:00am - 6:30pm (4 10-hour shifts)
• Days: Monday through Friday / Every other Saturday

This Financial Assistance Specialist opportunity is a full-time hybrid position. Team members must reside in Florida.

This role requires onsite training in Tampa, Plant City, and Clearwater for 10 business days. The schedule is M-W 8:00AM-4:30PM / TH-FR 8:30AM - 5:00PM (after training, the team members will work the hours listed above).

Responsibilities

The Financial Assistance Specialist is responsible for identifying ER patients thru bedside assessment and interviews who may be eligible for financial and social assistance from community agencies. May act as a liaison between the patient and community agencies. The Financial Assistance Specialist must be able to clearly document all activities.

Specific Skills

• Customer service skills
• Administrative and clerical skills
• Organizational skills
• Knowledge of regulatory standards appropriate to position
• Medical terminology uses and understanding
• Written and verbal communication skills
• Work with a team
• Computer skills appropriate to position

BayCare Offers a Competitive Total Reward Package Including

• Benefits (Medical, Dental, Vision)
• Paid Time Off
• Tuition Assistance
• 401K Match and additional yearly contribution
• Annual performance appraisals and team award bonus
• Family resources and wellness opportunities
• Community perks and discounts

Certifications and Licensures

• None required

Education

• Required High School or equivalent

Experience

• Required 3 years Healthcare customer service or Social Services with High School Diploma
• OR 1 year Healthcare customer service or Social Services with an associate's degree
• Preferred knowledge of community resources for unfunded/ underfunded patients

Equal Opportunity Employer Veterans/Disabled