Patient Financial Aid Specialist

Socket.dev; Irvine (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Socket.dev is seeking a Financial Assistance Coordinator to help eligible patients obtain prescribed therapies and related coverage. You will manage copay programs, foundations, and patient assistance while ensuring privacy and compliance.

Your role involves coordinating with patients, prescribers, plans, and internal teams to resolve barriers and maintain accurate documentation. The position requires attention to detail, strong communication, and the ability to explain complex options clearly.

Qualifications

• High school diploma or equivalent required.
• Experience in healthcare administration or patient access preferred.
• Knowledge of patient privacy and documentation standards.

Responsibilities

• Review referrals, insurance info, and statements to identify financial assistance needs.
• Explain options, eligibility, and steps in clear language.
• Screen for copay programs, patient assistance, and foundation resources.
• Collect accurate information and obtain patient consent within scope.
• Prepare and submit applications through approved portals or channels.
• Coordinate with patients, prescribers, plans, and teams to resolve issues.
• Enroll patients in copay programs and update accounts accurately.

Skills

Customer service

Attention to detail

Data-entry accuracy

Communication skills

Privacy compliance

Education

High school diploma or equivalent

Tools

Microsoft Office

Electronic health/pharmacy systems

Secure portals

Department tracking tools

Job description

Socket.dev is seeking a Financial Assistance Coordinator to help eligible patients obtain prescribed therapies and related coverage. You will manage copay programs, foundations, and patient assistance while ensuring privacy and compliance.

Your role involves coordinating with patients, prescribers, plans, and internal teams to resolve barriers and maintain accurate documentation. The position requires attention to detail, strong communication, and the ability to explain complex options clearly.