Bedside Patient Financial Advocate

Inside Higher Ed; Lexington (KY); On-site; USD 24,108 - 37,622; Full time

Job summary

A healthcare system in Kentucky is seeking a Patient Financial Services Representative to screen patients for financial assistance at bedside and provide customer service to ensure effective collection of cash necessary for healthcare operations. The ideal candidate should have an associate's degree and strong knowledge of HIPAA. This full-time position involves working Friday through Monday, requiring Kynector certification within 30 days. A collaborative team atmosphere is emphasized, along with a strong focus on accuracy and patient satisfaction.

Qualifications

• 1 year of related experience required.
• Kynector certification required within 30 days.
• Experience in patient accounts/HIPAA preferred.

Responsibilities

• Screen patients for disability, Medicaid, and financial assistance.
• Provide customer service to patients and families.
• Maintain Kynector certification through annual testing.

Skills

Customer service orientation

In-depth HIPAA knowledge

Multi-tasking ability

Proficiency in Microsoft Office

Excellent communication skills

Time management skills

Education

Associate’s degree

Job description

A healthcare system in Kentucky is seeking a Patient Financial Services Representative to screen patients for financial assistance at bedside and provide customer service to ensure effective collection of cash necessary for healthcare operations. The ideal candidate should have an associate's degree and strong knowledge of HIPAA. This full-time position involves working Friday through Monday, requiring Kynector certification within 30 days. A collaborative team atmosphere is emphasized, along with a strong focus on accuracy and patient satisfaction.