Patient Financial Advocate — Billing & Payment Solutions

Trinity Health Of New England; Waterbury (CT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Excellent benefits - starting day 1!

Job summary

Saint Mary’s Hospital in Waterbury, CT is seeking a Financial Advocate to serve as a liaison between Revenue Site Operations and Patient Financial Services. You will determine patient liability and work with patients and representatives to secure financial assistance or payment solutions.

Responsibilities include counseling on costs and insurance, securing payment arrangements, assisting with financing and plans, auditing bills for accuracy, and collaborating with leadership to improve

Qualifications

• High school diploma or GED required.
• 2–3 years experience in Patient Access or Patient Accounting.
• Certification in HFMA CRCR and/or NAHAM CHAA within 1 year of hire.
• Understanding of basic billing and coding.

Responsibilities

• Counsel patient on cost of treatment, insurance benefits, resources for payment and financial assistance.
• Secure and document payment arrangements.
• Assist patients in financing, payment plans, financial assistance and all financial options.
• Audit bills for accuracy and front-end write-offs.
• Collaborate with Revenue Site Operations and division leadership to improve collections.

Skills

Patient counseling

Payment arrangements

Financing options

Billing accuracy audits

Cross-functional collaboration

Education

High school diploma or GED

HFMA CRCR certification

NAHAM CHAA certification

Tools

Epic experience

Job description

Saint Mary’s Hospital in Waterbury, CT is seeking a Financial Advocate to serve as a liaison between Revenue Site Operations and Patient Financial Services. You will determine patient liability and work with patients and representatives to secure financial assistance or payment solutions.

Responsibilities include counseling on costs and insurance, securing payment arrangements, assisting with financing and plans, auditing bills for accuracy, and collaborating with leadership to improve