Patient Financial Advocate

Geisinger; Wilkes-Barre (Luzerne County); Sur place; USD 52 000 - 76 000; Plein temps

Résumé du poste

Geisinger Community Care Wilkes-Barre is seeking a dedicated Financial Counselor to provide patient financial counseling in person or by phone. You will coordinate and complete patient billing, assist with admissions and procedures, and ensure timely collections at the point of service while maintaining strong communication with clinical staff.

Responsibilities include discussing payment options, evaluating eligibility for Medicaid or other programs, and advising patients on expectations

Qualifications

• Minimum of 3 years healthcare experience.
• Required education: high school diploma or GED.
• Preferred associate's degree.

Responsabilités

• Assess patients' financial status and establish suitable payment arrangements.
• Explain Medicaid and other funding sources eligibility.
• Collect co-pays and remaining balances at point of service.
• Coordinate with Revenue Management and clinical departments.
• Prepare and review accounts receivable and pre-service estimates.

Connaissances

Financial counseling

Patient communication

Formation

High School Diploma or GED

Associate's Degree

Description du poste

Geisinger Community Care Wilkes-Barre is seeking a dedicated Financial Counselor to provide patient financial counseling in person or by phone. You will coordinate and complete patient billing, assist with admissions and procedures, and ensure timely collections at the point of service while maintaining strong communication with clinical staff.

Responsibilities include discussing payment options, evaluating eligibility for Medicaid or other programs, and advising patients on expectations