Patient Financial Advocate

Rio Vista Behavioral Health Hospital; El Paso (TX); In loco; USD 45.000 - 70.000; Tempo pieno

Descrizione del lavoro

Rio Vista Behavioral Health Hospital in El Paso, TX seeks a Financial Counselor to explain insurance benefits, estimate patient financial responsibility, and support upfront clearance of accounts. You will counsel patients, collect payments, and arrange financing while safeguarding sensitive information.

Ideal candidates have healthcare revenue cycle experience, strong communication skills, and proficiency with EHR and MS Office.

Competenze

• High school diploma or equivalent required.
• Associate degree preferred in business, healthcare administration, accounting, or finance.
• Minimum three years in healthcare financial counseling or related revenue cycle role.

Mansioni

• Verify insurance eligibility and benefits to support accurate estimates.
• Audit admission docs for accuracy and regulatory compliance.
• Maintain patient demographic and insurance data in systems.
• Counsel patients on coverage, deductibles, coinsurance, and payment options.
• Collect patient balances and facilitate payment arrangements.
• Process financial assistance and charity care requests.
• Maintain logs and prepare reports on accounts and collections.

Conoscenze

Customer service

Communication

EHR systems

MS Office

Formazione

HS Diploma

Associate's degree in Business/Healthcare/Accounting/Finance

Strumenti

EHR software

Descrizione del lavoro

Rio Vista Behavioral Health Hospital in El Paso, TX seeks a Financial Counselor to explain insurance benefits, estimate patient financial responsibility, and support upfront clearance of accounts. You will counsel patients, collect payments, and arrange financing while safeguarding sensitive information.

Ideal candidates have healthcare revenue cycle experience, strong communication skills, and proficiency with EHR and MS Office.