Patient Financial Advisor I - Oral & Maxillofacial Surgery

UT Southwestern Medical Center; Dallas (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

UT Southwestern Medical Center is seeking a Patient Financial Advisor I for Oral and Maxillofacial Surgery. The role involves providing financial counseling, confirming insurance eligibility, and assisting patients with financial inquiries. The ideal candidate will possess strong organizational and customer service skills, with educational requirements ranging from a High School Diploma to a Bachelor's Degree. Join a leading medical center committed to excellence and innovation in patient care.

Benefits

PPO medical plan

100% coverage for preventive healthcare

Paid Time Off

Retirement Programs

Paid Parental Leave

Wellness programs

Tuition Reimbursement

Public Service Loan Forgiveness

Qualifications

• 1-5 years applicable financial counseling experience.
• Education varies from High School Diploma to Bachelor's Degree.

Responsibilities

• Provide financial counseling for patients within one department.
• Confirm patient insurance eligibility and provide benefits review.
• Create cost estimates for services and communicate to patients.

Skills

Customer Service

Time Management

Organizational Skills

Education

High School Diploma

Associate's Degree

Bachelor's Degree

Job description

Join to apply for the Patient Financial Advisor I - Oral & Maxillofacial Surgery role at UT Southwestern Medical Center

3 months ago Be among the first 25 applicants

Join to apply for the Patient Financial Advisor I - Oral & Maxillofacial Surgery role at UT Southwestern Medical Center

Get AI-powered advice on this job and more exclusive features.

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

Job Summary

UT Southwestern Medical Center is hiring for a Patient Financial Advisor I - Oral and Maxillofacial Surgery

The successful candidate will have 1-5 years applicable financial counseling experience, be highly organized and possess excellent time management and customer service skills.

Benefits

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!
  
  

Required

EXPERIENCE AND EDUCATION

• Education High School Diploma or Associate's Degree or Bachelor's Degree
• Experience 4 years of financial counselor or equivalent experience with High School Diploma or 2 years of financial counselor or equivalent experience with Associate's Degree or
  
  

Job Duties

No experience required with Bachelor's Degree.

• Provide financial counseling for patients within one department.
• Responsible for confirming patient insurance eligibility and providing benefits review. Reviews benefits to ensure that organization and patient understand the extent of coverage for services.
• Accurately utilizes cost estimate technology to create cost estimates for services and communicates estimated costs to patients and other affected parties.
• Accurately posts payments and assists in the creation of payment plans for upcoming services and/or outstanding balances.
• Responsible for reviewing account details for patient education and/or correction.
• Reviews balances and communicates to patient and other affected parties about outstanding balances.
• Assists patients in resolving account questions and concerns.
• Responsible for coordinating and completing financial assistance application for charity care program.
• Responsible for understanding the revenue cycle, including all involved parties and appropriate escalation pathways.
• Knowledge of various regulatory agencies: JCAHO, Medicare/Medicaid Laws, State & Federal Laws, Hospital/Departmental Policies.
• Duties performed may include one or more of the following core functions: a) Directly interacting with or caring for patients; b) Directly interacting with or caring for human-subjects research participants; c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
• Performs other duties as assigned.
  

SECURITY AND EEO STATEMENT

Security

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO Statement

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

Primary Location

Texas-Dallas-5323 Harry Hines Blvd

Work Locations

5323 Harry Hines Blvd

Job

Insurance/Billing

Organization

429004 - SY-Clinic Oral & Max Surgery

Schedule

Full-time

Shift

Day Job

Employee Status

Regular

Job Type

Standard

Job Posting

May 6, 2025, 10:09:08 PM

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at UT Southwestern Medical Center by 2x

Sign in to set job alerts for “Financial Advisor” roles.

Asset & Wealth Management, Private Wealth Management, Partner Family Office, Financial Analyst - Dallas

Asset & Wealth Management, Private Wealth Management, Managed Strategies, Wealth Management Professional, Analyst - Dallas

Asset & Wealth Management, Private Family Office Financial Planner, Associate - Dallas, TX

Dallas, TX $190,000.00-$220,000.00 3 weeks ago

Investment Counselor – Wealthbuilder (Entry Level Financial Advisor Alternative)

J.P. Morgan Wealth Management – Private Client Advisor - Downtown Dallas, TX

Finance Business Manager - Executive Director

Financial Advisor - Dallas (Career Changers Encouraged to Apply!)

Dallas, TX $50,000.00-$250,000.00 2 months ago

Audit (Business and Finance) | Analyst | Dallas

Dallas, TX $150,000.00-$225,000.00 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.