Patient Finances Coordinator: Billing & Insurance

Smile Doctors; Saltillo (MS); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life 보험

Short and long-term disability

401(k) plan

2 weeks paid time off in first year +

Discounts on braces and clear aligners

Job summary

Smile Doctors in the United States seeks a Financial Coordinator to join our orthodontic support team. The role handles billing, collections, insurance processing, and communications with patients regarding past due balances, arranging payment plans, and ensuring HIPAA compliance.

The ideal candidate has at least 1 year of billing or insurance processing experience, a high school diploma, and solid MS Office/SharePoint and Excel skills.

Qualifications

• High School diploma required.
• Minimum of 1 year experience in billing, collections, or insurance processing.
• Basic knowledge of computer and standard office equipment.
• Basic knowledge of mathematical principals.
• Basic knowledge of current collection laws preferred.
• Basic knowledge of insurance administration or processing.
• Intermediate knowledge of MS Office Applications with proficiency in SharePoint & Excel.

Responsibilities

• Communicate with patients regarding past due accounts using phone, email, and text messaging.
• Work with clinic team members to ensure payments are collected.
• Collect and process payments on past due accounts.
• Work with patients to make payment arrangements as necessary.
• Perform general office and administrative duties assisting with the patient process.
• Process and document clinic forms accurately to ensure HIPAA and State law compliance.
• Verify patient eligibility, submit insurance claims, and manage process until claim is funded.
• May reconcile cash balance and manage Account Receivables and Payables, including making bank deposits.
• Adjust patient ledgers.

Skills

Customer service

Time management

Organization

Problem-solving

Education

High School diploma

Tools

MS Office

SharePoint

Excel

Job description

Smile Doctors in the United States seeks a Financial Coordinator to join our orthodontic support team. The role handles billing, collections, insurance processing, and communications with patients regarding past due balances, arranging payment plans, and ensuring HIPAA compliance.

The ideal candidate has at least 1 year of billing or insurance processing experience, a high school diploma, and solid MS Office/SharePoint and Excel skills.