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Zusammenfassung
A healthcare service provider in Marshall, MI is seeking a self-pay specialist to manage collection efforts on self-pay accounts. The role involves making collection calls, assisting patients with payment arrangements, and evaluating their insurance status. Candidates should have an associate degree or equivalent experience in billing and claims processing, along with excellent customer service and negotiation skills. This position is office-based and requires the ability to handle sensitive information efficiently.
Qualifikationen
Associate degree or one year experience in billing and claims processing.
Ability to analyze numerical and financial data.
Strong negotiation and customer service skills.
Aufgaben
Perform follow-up and collection efforts on self-pay accounts.
Make collection calls and arrange payment methods.
Assist patients in qualifying for financial assistance.
Kenntnisse
Computer experience
Excellent verbal communication
Interpersonal skills
Critical thinking
Customer service skills
Negotiation
Ausbildung
Associate degree or equivalent experience
Jobbeschreibung
A healthcare service provider in Marshall, MI is seeking a self-pay specialist to manage collection efforts on self-pay accounts. The role involves making collection calls, assisting patients with payment arrangements, and evaluating their insurance status. Candidates should have an associate degree or equivalent experience in billing and claims processing, along with excellent customer service and negotiation skills. This position is office-based and requires the ability to handle sensitive information efficiently.
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