Patient Finance & Collections Specialist

Infor; Marshall (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

A healthcare service provider in Marshall, MI is seeking a self-pay specialist to manage collection efforts on self-pay accounts. The role involves making collection calls, assisting patients with payment arrangements, and evaluating their insurance status. Candidates should have an associate degree or equivalent experience in billing and claims processing, along with excellent customer service and negotiation skills. This position is office-based and requires the ability to handle sensitive information efficiently.

Qualifications

• Associate degree or one year experience in billing and claims processing.
• Ability to analyze numerical and financial data.
• Strong negotiation and customer service skills.

Responsibilities

• Perform follow-up and collection efforts on self-pay accounts.
• Make collection calls and arrange payment methods.
• Assist patients in qualifying for financial assistance.

Skills

Computer experience

Excellent verbal communication

Interpersonal skills

Critical thinking

Customer service skills

Negotiation

Education

Associate degree or equivalent experience

Job description

A healthcare service provider in Marshall, MI is seeking a self-pay specialist to manage collection efforts on self-pay accounts. The role involves making collection calls, assisting patients with payment arrangements, and evaluating their insurance status. Candidates should have an associate degree or equivalent experience in billing and claims processing, along with excellent customer service and negotiation skills. This position is office-based and requires the ability to handle sensitive information efficiently.