Patient Finance & Billing Specialist

Redemption Orthodontics; Tallahassee (FL); On-site; USD 38,000 - 48,000; Full time

Job summary

Redemption Orthodontics in Tallahassee, FL is seeking a Financial Team Member to support patients and families with the financial aspects of orthodontic care. This on-site role conducts patient financial meetings, processes payments, and assists with accounts receivable while maintaining clear, compassionate communication about balances, insurance, and financing options.

You will use established reports and templates to ensure accurate financial processes, document interactions in the system,

Qualifications

• Strong verbal and written communication skills.
• Ability to discuss financial matters with patients clearly and respectfully.
• Experience with patient accounts, payment processing, or healthcare administration is a plus.

Responsibilities

• Conduct financial meetings related to treatment contracts, down payments, and third‑party financing.
• Process payments and assist accounts receivable follow‑up; document financial interactions.
• Support insurance procedures and lender applications while following front‑office workflows and HIPAA/OSHA requirements.

Skills

Clear communication

Detail-oriented

Multitasking

Documentation

Tools

Cloud 9

Job description

Redemption Orthodontics in Tallahassee, FL is seeking a Financial Team Member to support patients and families with the financial aspects of orthodontic care. This on-site role conducts patient financial meetings, processes payments, and assists with accounts receivable while maintaining clear, compassionate communication about balances, insurance, and financing options.

You will use established reports and templates to ensure accurate financial processes, document interactions in the system,