Patient Experience & Volunteer Services Leader

Mary Bird Perkins Cancer Center; Baton Rouge (LA); In loco; USD 65.000 - 85.000; Tempo pieno

Descrizione del lavoro

Mary Bird Perkins Cancer Center in Louisiana is seeking a Manager of Guest & Volunteer Services to lead patient and visitor experiences across the network. You will oversee front-line guest services staff, attendants, receptionists, and the mail room, while growing a system-wide volunteer program and advocating for compassionate care.

The role focuses on service excellence, staff development, and collaboration with clinical teams to ensure every guest and patient is welcomed with professionalism

Competenze

• Bachelor’s degree in Healthcare Administration, Hospitality Management, Human Services, or related field.
• 3–5 years of guest services, volunteer management, or healthcare leadership experience.

Mansioni

• Oversee guest services operations across sites.
• Lead the volunteer program and recruit/train volunteers.
• Enhance patient experience through service excellence.
• Collaborate with hospital partners and staff.

Conoscenze

Guest services leadership

Volunteer program management

Patient experience improvement

Formazione

Bachelor’s degree in Healthcare Administration, Hospitality Management, Human Services, or related field

Descrizione del lavoro

Mary Bird Perkins Cancer Center in Louisiana is seeking a Manager of Guest & Volunteer Services to lead patient and visitor experiences across the network. You will oversee front-line guest services staff, attendants, receptionists, and the mail room, while growing a system-wide volunteer program and advocating for compassionate care.

The role focuses on service excellence, staff development, and collaboration with clinical teams to ensure every guest and patient is welcomed with professionalism