Patient Experience Valet – Welcoming & Safe Parking

UPMC; Erie (Erie County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement savings plan

Tuition assistance

Employee discounts

Job summary

UPMC is seeking a Parking Attendant to join our Parking & Valet team on the Erie campus. You will greet patients and visitors, safely park and retrieve vehicles, and support parking operations while delivering exceptional customer service in a hospital setting.

The role requires strong communication, reliability, and the ability to multitask in a busy environment. A valid driver’s license and a safe driving history are preferred; manual transmission experience is a plus.

Qualifications

• Must have strong communication and customer service skills.
• Ability to work in a fast-paced hospital environment with safety and attention to detail.
• Valid driver’s license and a clean driving record in the past five years preferred.
• Ability to drive a manual transmission is a plus.
• Team player with dependable and punctual attitude.

Responsibilities

• Greet patients, visitors, and guests with professionalism and courtesy.
• Safely park and retrieve vehicles following all safety procedures.
• Maintain vehicle records and securely manage vehicle keys.
• Assist with traffic flow and parking operations across campus.
• Operate departmental communication equipment and respond promptly to service requests.
• Provide wayfinding assistance and help guests navigate the hospital campus.
• Assist with parking equipment monitoring and basic upkeep, such as replenishing tickets and receipt paper.
• Support employee transportation services, including operation of a non-CDL employee shuttle when needed.
• Report vehicle damage, incidents, or operational concerns to leadership immediately.
• Perform additional duties that support parking operations and customer service excellence.

Skills

Customer service

Communication

Safety awareness

Multitasking

Punctuality

Job description

UPMC is seeking a Parking Attendant to join our Parking & Valet team on the Erie campus. You will greet patients and visitors, safely park and retrieve vehicles, and support parking operations while delivering exceptional customer service in a hospital setting.

The role requires strong communication, reliability, and the ability to multitask in a busy environment. A valid driver’s license and a safe driving history are preferred; manual transmission experience is a plus.